What delivery modes are available for the Diploma in Aviation Human Resource Management?

The Diploma in Aviation Human Resource Management is delivered in three modes: on-campus in London, fully online and distance learning. All three routes cover the same Diploma in Aviation Human Resource Management learning outcomes and lead to the same LSAAM award.

Is the Diploma in Aviation Human Resource Management recognised by UK and international aviation employers?

The Diploma in Aviation Human Resource Management is aligned with the standards of recognised UK and international aviation bodies including the Institute of Travel and Tourism (ITT) and the Institute of Customer Service (ICS), so graduates of the Diploma in Aviation Human Resource Management enter the sector with credible, industry-referenced study behind them.

What are the entry requirements for the Diploma in Aviation Human Resource Management?

Applicants to the Diploma in Aviation Human Resource Management normally meet the LSAAM Diploma (UK Level 4-equivalent) entry route, which covers prior qualifications, English language, references and a short statement of interest for the Diploma in Aviation Human Resource Management. Full details are listed in the entry requirements section above.

How much does the Diploma in Aviation Human Resource Management cost and are payment plans available?

Fees for the Diploma in Aviation Human Resource Management vary by mode and by domestic or international status. LSAAM publishes current Diploma in Aviation Human Resource Management fees on the enrolment page and offers instalment plans, employer sponsorship and scholarship support for eligible applicants to the Diploma in Aviation Human Resource Management.

Diploma in Aviation HR Mgmt | LSAAM | Harold International College of London

Course Overview

The Diploma in Aviation Human Resource Management is a 9 to 12 months Diploma (UK Level 4-equivalent) at the London School of Aviation & Airport Management (LSAAM) that develops your practitioner-level capability in aviation human resource management. The programme sits inside the Airline Management & Services portfolio and is written against Institute of Travel and Tourism (ITT) and the Chartered Institute of Marketing (CIM) guidance, so learners work with the vocabulary, standards and reporting expectations used across UK and international aviation from the very first module. Teaching is delivered on-campus in London, fully online and through a distance-learning route, which means UK-based applicants, working aviation professionals and international students can all follow the same Diploma in Aviation Human Resource Management outcomes at a pace that fits their schedule.

By the end of the Diploma in Aviation Human Resource Management, students run a shift, coordinate a section and support supervisory decisions in aviation human resource management settings, communicate confidently with airline, airport and regulatory stakeholders, and are ready to move into shift-lead and coordinator posts or progress to the next stage of the LSAAM articulation route. Coursework is scaffolded around live case material from full-service carriers, low-cost carriers, London airports, ground handling providers and aviation consultancies, so every assignment on the Diploma in Aviation Human Resource Management builds practical evidence you can use in interviews, assessment centres and internal promotion conversations.

Key Features

Practitioner-level work to CRM, loyalty, brand and complaint-recovery practice
Delivery available on-campus in London, online and via distance learning
Employer-facing career service with sessions on airline assessment centres and cabin crew recruitment
Industry guest sessions from airline operations and customer experience professionals
Curriculum shaped by Institute of Travel and Tourism (ITT) and Chartered Institute of Marketing (CIM) standards for airline commercial and passenger services
Applied coverage of passenger experience, cabin service, revenue and airline commercial disciplines
Case studies from full-service carriers, low-cost carriers, charter operators and regional UK airlines

What You Will Learn

Interpret UK employment law as it applies to airline and airport employers
Apply CIPD-informed practice to airline and airport people management
Manage recruitment, selection and onboarding for aviation front-line roles
Coordinate rostering, absence and workforce planning inside operational teams
Support employee relations across airline and airport unionised environments
Manage learning, development and mandatory aviation training compliance
Handle grievance, discipline and safety-related people cases
Support diversity, inclusion and wellbeing programmes in aviation

Who This Course Is For

Front-line professionals moving into coordination looking for a credible UK route into aviation human resource management
Career changers moving into airline, airport or aviation-services work who need a structured study route
International applicants seeking a London-recognised aviation study route with flexible delivery
Existing airline, airport or ground handling staff formalising their experience into a recognised award
Applicants planning to progress into higher LSAAM programmes in aviation and articulate into the next level

Career Pathways

Airline Brand Manager
Airline Regional Manager
Airline Operations Manager
Cabin Crew Manager
Airline Customer Experience Manager
Airline Revenue Manager

The LSAAM careers service supports every learner on the Diploma in Aviation Human Resource Management with CV and LinkedIn reviews, structured interview preparation, assessment centre practice and introductions to UK airline groups, London airports, ground handling providers and international aviation employers relevant to aviation human resource management. Career coaches work with students on individual progression plans, help map aviation human resource management experience onto UK sector role titles and connect graduates with LSAAM alumni working across the airline, airport and aviation-services communities.

Entry Requirements

Age 18+ with completed secondary education (A-Levels, IB, or overseas equivalent)
An LSAAM Certificate or comparable aviation, travel or business qualification (preferred, not required)
IELTS 5.5 or equivalent English proficiency for international applicants
A short statement of interest describing your intended aviation career direction
Access to a computer and reliable internet for online delivery

Why Study at LSAAM

LSAAM is the London School of Aviation & Airport Management, a specialist division of Harold International College of London focused on the operational, commercial and strategic disciplines that run modern airlines, airports and the wider aviation sector. Every LSAAM programme, including the Diploma in Aviation Human Resource Management, is aligned with recognised UK and international aviation bodies such as Chartered Institute of Personnel and Development (CIPD) and the Institute of Customer Service (ICS), and each module is written to reflect the vocabulary and reporting expectations that UK aviation employers use in day-to-day operational, safety and commercial work.

Our aviation human resource management teaching is written by former airline operations managers, airport duty managers, ground handling leaders, aviation safety officers and commercial aviation professionals, and delivered across on-campus, online and distance-learning routes so working aviation professionals and international applicants can study the Diploma in Aviation Human Resource Management without stepping away from their careers. The LSAAM articulation model means Certificate and Diploma routes lead cleanly into Advanced Diploma, Higher Diploma, honours degree and Master’s options, giving students a long-term study pathway into senior airline, airport and aviation-consultancy roles.

Apply for Diploma in Aviation Human Resource Management

The Diploma in Aviation Human Resource Management is open for applications on rolling intakes across on-campus, online and distance-learning routes, with instalment plans and scholarship support available for eligible applicants. Take the next step into professional airline and airport management with a programme that keeps aviation human resource management at the centre of every module, connects your study to real UK aviation practice, and prepares you to step into shift-lead and coordinator posts with a credible, industry-referenced qualification behind you. Speak to the LSAAM admissions team for entry advice, mode selection and articulation planning, or begin your application for the Diploma in Aviation Human Resource Management directly today. Enrol Now.