Higher Diploma in Airline Operational Control
Course Overview
The Higher Diploma in Airline Operational Control is a UK Level 5+ articulation LSAAM programme delivered over 15 to 18 months on campus, online and by distance learning. It is built around articulating from supervisor to manager in airline operational control across schedule, dispatch and disruption, and is written to sit alongside the guidance published by the Royal Aeronautical Society (RAeS), the International Air Transport Association (IATA) and Airports Council International (ACI).
By graduation you will be able to run an operational control centre shift for an airline, lead disruption and recovery projects, and step into an airline operations control manager role at a UK or international full-service, low-cost or regional carrier.
Key Features
- Curriculum aligned with the guidance frameworks of the Royal Aeronautical Society (RAeS) and IATA
- Written and delivered by former airline operations control directors and dispatch managers
- Live case studies from full-service carriers, low-cost carriers and UK regional operators
- Reference to the standards of ACI, the CAA and EASA where credible to the subject
- Flexible online, on-campus and distance-learning routes to fit working professionals and international students
- Structured articulation into the LSAAM Bachelor degrees in Aviation Professional and Integrated Studies
- Careers service coverage on CV, LinkedIn, interview and structured introductions to UK airline groups and London airports
What You Will Learn
- How airline operational control centres are structured at manager level
- How schedule, dispatch and disruption teams coordinate at duty-manager level
- How to run an operational control shift for a UK airline
- How UK CAA and EASA flight time limitations feed into control decisions
- How to lead disruption and recovery across an airline network
- How to build KPIs for on-time performance and completion rate
- How to coordinate with air traffic services and airport operations centres at manager level
- How to present operational control briefings to airline senior leadership
Who This Course Is For
- Airline dispatch and control supervisors ready for a manager role
- Applicants with 3+ years operations control experience
- Career changers from command-and-control environments
- International applicants seeking a UK-referenced operational control qualification
- Airline duty officers building a formal operational control qualification
Career Pathways
- Airline Operations Control Manager
- Airline Dispatch Manager
- Airline Disruption Manager
- Airline Duty Officer
- Airline Network Control Manager
- Airline Recovery Manager
- Airline Operations Duty Manager
The LSAAM careers service supports every Higher Diploma student with CV coaching, LinkedIn optimisation, mock interviews and structured introductions to UK airline groups, London airports, ground handling providers and international aviation employers.
Entry Requirements
- A completed Advanced Diploma or equivalent Level 5 aviation qualification
- Alternatively, 3+ years of supervisory airline or airport experience with a portfolio statement
- IELTS 6.0 or equivalent English proficiency for international applicants
- Two academic or professional references
- Interview with the LSAAM admissions team
Why Study at LSAAM
LSAAM is the London School of Aviation and Airport Management, a specialist division of Harold International College of London focused entirely on the operational, commercial and strategic disciplines that run modern airlines and airports. Every LSAAM programme is aligned with recognised UK and international aviation bodies including the Royal Aeronautical Society, the UK Civil Aviation Authority, IATA and the Chartered Institute of Logistics and Transport, so graduates step into the sector with credible, industry-referenced study behind them.
Our tutors are former airline operations control directors, dispatch managers, disruption leads and commercial aviation professionals, and delivery is available on campus, online and by distance learning to fit working professionals and international students on any timezone.
Apply for Higher Diploma in Airline Operational Control
The Higher Diploma in Airline Operational Control is your credible, London-referenced route into managing airline operations control at department level. Applications are open now for online, on-campus and distance-learning intakes and can be completed with a short portfolio statement. Complete your operational-to-managerial articulation with LSAAM and secure your place on the next Higher Diploma in Airline Operational Control cohort. Enrol Now
















