How long is the MSc in Airport Passenger Services?

The MSc in Airport Passenger Services runs across a 12 to 18-month full postgraduate route, with flexible pacing built in so senior applicants can complete the MSc in Airport Passenger Services around executive commitments and international travel.

How is the MSc in Airport Passenger Services delivered?

You can study the MSc in Airport Passenger Services on campus in central London, fully online from anywhere in the world, or by distance learning with dissertation supervision. You may switch mode during your enrolment on the MSc in Airport Passenger Services where career schedules require it.

Is the MSc in Airport Passenger Services recognised internationally?

The MSc in Airport Passenger Services is aligned with the guidance frameworks of RAeS, IATA and ACI, giving international applicants a credible, London-issued postgraduate qualification. The MSc in Airport Passenger Services is designed for senior leaders working across UK and international airport environments.

What are the entry requirements for the MSc in Airport Passenger Services?

Applicants to the MSc in Airport Passenger Services need a UK 2:2 honours degree or equivalent, or 5+ years senior airport passenger service experience, together with the English proficiency, research statement and reference expectations set out on the LSAAM admissions page for the MSc in Airport Passenger Services.

How much does the MSc in Airport Passenger Services cost?

Tuition fees for the MSc in Airport Passenger Services are published on the LSAAM course fees page. Payment plans, early-application discounts and international scholarship routes are available on request from the LSAAM admissions team, so applicants can plan the cost of the MSc in Airport Passenger Services in a way that fits their situation.

MSc in Airport Passenger Services | LSAAM | Harold International College of London

Course Overview

The MSc in Airport Passenger Services is a 12 to 18-month LSAAM Master's degree delivered on campus, online and by distance learning. It is built around the research-informed executive study of airport passenger services strategy across the full passenger journey, and is written to sit alongside the guidance published by the Royal Aeronautical Society (RAeS), the International Air Transport Association (IATA) and Airports Council International (ACI).

By graduation you will be able to lead a research-informed airport passenger services strategy, present at board level, and step into senior airport passenger services leadership at UK and international airport groups.

Key Features

Research-informed curriculum aligned with the guidance frameworks of the Royal Aeronautical Society (RAeS) and IATA
Written and delivered by former airport passenger services directors and senior strategy consultants
Live case studies drawn from full-service carriers, low-cost carriers and UK regional operators
Reference to the standards of ACI, the CAA and CILT UK where credible to the subject
Dissertation or capstone project on a chosen airport passenger services theme
Executive skills workshops on stakeholder influence and board-level communication
Careers service coverage on executive CV, LinkedIn and structured introductions to UK airport senior teams

What You Will Learn

The board-level role of passenger services in UK airports
Research-informed passenger services strategy across the airport journey
Airport passenger services transformation from kerbside to gate
How passenger services KPIs are reported to airport boards
How passenger services research and analytics inform executive decisions
How airport passenger services strategy aligns with ACI, CAA and IATA policy
How to lead a passenger services dissertation project across an airport
How to present a board-level passenger services investment case

Who This Course Is For

Airport passenger services managers moving into senior leadership
Career changers with 5+ years senior airport passenger service experience
Airport consultants moving into executive passenger service roles
International applicants seeking a UK-referenced airport passenger services Master's
Aspiring airport passenger services directors

Career Pathways

Head of Airport Passenger Services
Airport Passenger Services Director
Airport Terminal Director
Airport Duty Director
Airport Customer Experience Director
Airport Special Assistance Director
Airport Retail Passenger Director

The LSAAM careers service supports every Master's student with executive CV coaching, LinkedIn optimisation, senior interview preparation and structured introductions to UK airline groups, London airports and international aviation employers.

Entry Requirements

A UK 2:2 (Lower Second Class) honours degree or overseas equivalent in any discipline
Applicants without a first degree may be considered with 5+ years of senior airline or airport experience
IELTS 6.5 overall (no band under 6.0) or equivalent English proficiency
A 500-word research statement covering your chosen area of airport passenger services specialisation
Two academic or professional references and a short interview

Why Study at LSAAM

LSAAM is the London School of Aviation and Airport Management, a specialist division of Harold International College of London focused entirely on the operational, commercial and strategic disciplines that run modern airlines and airports. Every LSAAM programme is aligned with recognised UK and international aviation bodies including the Royal Aeronautical Society, the UK Civil Aviation Authority, IATA and the Chartered Institute of Logistics and Transport, so graduates step into the sector with credible, industry-referenced study behind them.

Our tutors are former airport passenger services directors, senior strategy consultants, terminal directors and executive advisors, and delivery is available on campus, online and by distance learning to fit working professionals and international students on any timezone.

Apply for MSc in Airport Passenger Services

The MSc in Airport Passenger Services is your credible, London-referenced route into board-level airport passenger services leadership. Applications are open now for online, on-campus and distance-learning intakes and can be completed with a 500-word research statement and references. Advance into executive aviation leadership with LSAAM and secure your place on the next MSc in Airport Passenger Services cohort. Enrol Now