Advanced Diploma in Travel Agency Management
Course Overview
The Advanced Diploma in Travel Agency Management is a 12 to 15-month UK Level 5 senior-track qualification aligned with ABTA, Institute of Travel and Tourism (ITT) and Tourism Society standards. It is written for travel consultants, senior agents and branch team leaders preparing for branch and multi-branch management roles across ABTA-registered travel agencies and inbound operators.
By graduation, students are running branch operations, defending sales targets, managing supplier and consortium relationships, and delivering a capstone travel agency plan for a live agency brief.
Key Features
- Level 5 curriculum benchmarked to ABTA, Institute of Travel and Tourism and Tourism Society standards.
- Applied case studies drawn from London high-street agencies, home-based consultancies and consortium businesses.
- Live agency labs where students plan branch KPIs, sales incentives and consortium negotiations.
- Credit transfer confirmed in writing into UK Bachelor top-up programmes in travel and tourism.
- Weekly one-to-one tutorials with programme tutors from working travel agency practice.
- Access to ITT and Tourism Society student membership pathways.
- Capstone travel agency plan written for a real agency brief.
What You Will Learn
- Run branch operations across sales, product knowledge and consortium standards.
- Manage sales targets, incentives and conversion metrics.
- Coordinate supplier and consortium relationships across escorted, tailor-made and business travel.
- Handle refund, disruption and repatriation cases to ABTA standards.
- Interpret branch financial reports and margin performance.
- Lead sales training, product familiarisation and customer service standards for team members.
- Support marketing plans for branch, home-based and digital travel consultancies.
- Prepare compliance and conduct-authority reports as required.
Who This Course Is For
- Senior travel consultants and branch team leaders targeting management roles.
- Home-based travel consultants growing into branch or consortium leadership.
- Career changers from retail or hospitality entering the travel agency sector.
- Working practitioners returning to structured study on travel agency management.
- International applicants seeking a UK Level 5 credential in travel agency management.
Career Pathways
- Travel Agency Branch Manager
- Regional Travel Manager
- Consortium Business Development Manager
- Senior Travel Consultant
- Tour Operator (Retail)
- Travel Sales Manager
- Home-based Travel Consultancy Owner
The LSCAHM careers service partners with ABTA-registered agencies, consortium businesses and inbound operators across the UK to open interviews for branch and consortium management roles, and runs at least one industry-careers day each year with named travel recruiters.
Entry Requirements
- A relevant Diploma (Level 4) in travel, tourism or hospitality, a Foundation Year, or at least two years of relevant professional experience.
- GCSE English at grade 4/C and Mathematics at grade 4/C or equivalent.
- IELTS 6.0 overall (no band below 5.5) for non-native English speakers.
- One academic or professional reference from a manager, agent or tutor.
- Applicants with a portfolio of sales records, itineraries or consortium work are encouraged to include them.
Why Study at LSCAHM
The London School of Culinary Arts and Hospitality Management is a specialist division of Harold International College of London teaching in small, tutor-visible cohorts. LSCAHM reads culinary arts, hospitality management, tourism, events and food business as interlocking disciplines, so travel agency managers learn to sell an experience shaped by food, hospitality and event calendars, not only itineraries.
Central London places ABTA, tourism boards, tour operators and the Institute of Travel and Tourism within a short tube ride of every classroom, and three parallel study modes let progressors and working practitioners complete the Advanced Diploma without leaving employment.
Apply for Advanced Diploma in Travel Agency Management
Enrol on a UK Level 5 Advanced Diploma at LSCAHM. Credit transfer into Bachelor top-ups is confirmed in writing at enrolment, admissions responds within one working day, and your named programme tutor is confirmed before your first seminar. Enrol Now
















