Advanced Diploma in Future Hospitality Technologies
Course Overview
LSHRM's Advanced Diploma in Future Hospitality Technologies is a Advanced Diploma (UK Level 5-equivalent) qualification of 12 to 15 months. It equips students with the knowledge, vocabulary and practice tools that underpin emerging and future-facing hospitality technologies in hotel and resort settings, referencing UK bodies such as Institute of Hospitality, HOSPA (Hospitality Professionals Association) and BCS, The Chartered Institute for IT throughout.
Graduation from the Advanced Diploma in Future Hospitality Technologies marks a shift into working life as a senior operator ready for cross-department leadership, with practical fluency across guest privacy and data ethics and smart-hotel architecture, and hands-on familiarity with IoT room controls, contactless check-in kiosks and cloud PMS ecosystems.
Across the Advanced Diploma in Future Hospitality Technologies, students also examine how emerging and future-facing hospitality technologies interacts with wider hotel disciplines, including brand standards, guest experience and financial performance. Discussion sessions reference LSHRM tutors' careers in London hotel groups and international resort operators, and applied exercises draw on anonymised hotel case data. This grounding gives students confidence to translate learning into their own operating context, whether that is an independent hotel, a branded property or a resort setting. Assessment tasks reward evidence of applied thinking rather than rote knowledge, and tutors return detailed written feedback on each submission.
Key Features
- Case studies drawn from London hotel groups, boutique brands and international resort operators
- Alignment with UK bodies such as BCS, The Chartered Institute for IT and Chartered Institute of Marketing (CIM)
- Advanced Diploma (UK Level 5-equivalent) programme structured to industry-referenced standards from Institute of Hospitality and HOSPA (Hospitality Professionals Association)
- Applied assessments using anonymised hotel case data
- Focus on emerging and future-facing hospitality technologies rather than generic hotel management theory
- Balanced coverage of guest privacy and data ethics, smart-hotel architecture and vendor evaluation
- Structured focus on contactless check-in kiosks in a hotel context
- Regular applied case exercises drawn from anonymised hotel data
- Peer discussion forums moderated by LSHRM tutors
What You Will Learn
- Evaluate emerging technologies against a hotel's operating model
- Draft a two-year hospitality technology roadmap
- Assess IoT and smart-room platforms for guest and staff benefit
- Design vendor selection processes for cloud PMS and CRS systems
- Manage pilot programmes from proof of concept to portfolio rollout
- Apply data protection and guest privacy standards
- Build a business case for automation in front and back of house
- Report on technology KPIs to hotel leadership teams
- Author standard operating procedures around emerging and future-facing hospitality technologies
- Coach front-line teams through changes to emerging and future-facing hospitality technologies
Who This Course Is For
- Supervisors formalising senior operational skills
- Department leads preparing for wider scope
- International hospitality practitioners targeting UK cluster roles
- LSHRM Diploma graduates progressing towards management
- Owner-operators of independent hotels and resorts
Career Pathways
Advanced Diploma graduates of the Advanced Diploma in Future Hospitality Technologies are prepared for senior operational and supervisory roles such as:
- Reservations Systems Specialist
- E-Commerce Manager
- Distribution Manager
- PMS Administrator
- Digital Marketing Manager
- Hospitality Data Analyst
The LSHRM careers service works with Advanced Diploma students on senior CV, LinkedIn and interview coaching, plus introductions to cluster operations teams, executive housekeepers and hotel general managers recruiting for senior operational roles.
Alumni of the Advanced Diploma in Future Hospitality Technologies also move into specialist and cross-functional roles adjacent to the core subject, including advisory, training and quality positions where a strong grasp of emerging and future-facing hospitality technologies is a distinguishing factor. LSHRM's careers service maintains active links with London hotel groups, boutique operators, international brand offices and hospitality consultancies to keep this pipeline open for graduates from every intake.
Entry Requirements
- A completed LSHRM Diploma or equivalent Level 4 qualification
- Alternatively, 2+ years of relevant hospitality, hotel or resort experience with a strong statement of purpose
- IELTS 6.0 or equivalent English proficiency for international applicants
- Two academic or professional references
- Access to a computer and reliable internet for online delivery
Why Study at LSHRM
LSHRM is the London School of Hotel and Resort Management and a specialist division of Harold International College of London focused on the operational and strategic disciplines that run modern hotels, resorts and integrated hospitality businesses.
Students on every LSHRM route are supported by dedicated career services covering CV, LinkedIn, interview coaching and introductions to London hotel groups, luxury resort operators, boutique brands and the wider hospitality supply chain.
Studying at LSHRM also means access to a specialist library of hospitality case studies, tutor-led webinars and applied assessments tied to real hotel scenarios. Students working through the Advanced Diploma in Future Hospitality Technologies join a cohort with peers already employed in hotels and resorts, which enriches discussion and creates a working network that often lasts long after graduation.
Apply for Advanced Diploma in Future Hospitality Technologies
The Advanced Diploma in Future Hospitality Technologies offers a clear pathway into emerging and future-facing hospitality technologies. Progress into supervisory and strategic hospitality practice. Applications are handled by the LSHRM admissions team on a rolling basis across all three delivery modes. Enrol Now
