How long does the Certificate in Hotel Business Basics take to complete?

The Certificate in Hotel Business Basics runs across a 3 to 6 months study window at LSHRM. Timing varies based on your delivery mode and pace, but the Certificate in Hotel Business Basics is built around a UK Level structure and paced to fit both full-time students and working hospitality professionals.

What delivery modes are available for the Certificate in Hotel Business Basics?

The Certificate in Hotel Business Basics is offered across on-campus, online and distance-learning routes at LSHRM. On-campus places are based in London, while online and distance-learning cohorts follow the same Certificate in Hotel Business Basics syllabus with live tutor sessions and recorded content.

Is the Certificate in Hotel Business Basics recognised in the UK?

Yes. The Certificate in Hotel Business Basics is delivered by LSHRM, a division of Harold International College of London, and is aligned with UK sector benchmarks and professional bodies such as the Institute of Hospitality. The Certificate in Hotel Business Basics sits within the Certificate tier of the LSHRM articulation model.

What are the entry requirements for the Certificate in Hotel Business Basics?

Entry to the Certificate in Hotel Business Basics follows the LSHRM Certificate route. Applicants typically need the qualifications outlined in the Entry Requirements section, plus the standard English-language and technology requirements. LSHRM welcomes UK and international applicants to the Certificate in Hotel Business Basics.

How much does the Certificate in Hotel Business Basics cost and is funding available?

Tuition for the Certificate in Hotel Business Basics depends on delivery mode and applicant status. LSHRM publishes current fees on the Certificate in Hotel Business Basics enrolment page, and the admissions team can advise on instalment plans, employer-sponsored routes and any available scholarships for the Certificate in Hotel Business Basics.

Certificate in Hotel Business Basics | LSHRM | Harold International College of London

Course Overview

The Certificate in Hotel Business Basics is an LSHRM Certificate programme running across a 3 to 6 months study window and delivered from our London base as part of the Harold International College of London portfolio. Sitting inside the Resort & Business Management department, the programme focuses on the commercial fundamentals of a hotel: revenue lines, cost structure and the daily manager's report. The syllabus is UK-referenced, written for applicants who intend to work in real hotels, resorts and integrated hospitality businesses, and shaped alongside bodies such as the Chartered Institute of Marketing (CIM) and the Tourism Society so that every module maps to how the UK sector actually operates.

By graduation you will be able to read a daily hotel P&L summary, describe the main revenue and cost lines, and support a duty manager with basic commercial reporting. The programme is structured across on-campus, online and distance-learning delivery, uses live tutor-led sessions supported by recorded material, and articulates cleanly into the next LSHRM level so you can plan your full progression from day one. Every assessment is built around applied hospitality practice rather than abstract theory, meaning your portfolio at the end of the Certificate in Hotel Business Basics is directly relevant to interview and role conversations across London hotel groups, boutique brands and international resort operators.

Key Features

Practical introduction to hotel revenue, cost and profitability structures
Aligned with financial competencies referenced by HOSPA
Written by tutors experienced across UK hotel operations
Includes the daily manager's report, night audit and forecast at intro level
Assessments based on redacted real hotel data
Direct pathway into the LSHRM Diploma in Hotel Strategic Management

What You Will Learn

Explain the main revenue streams: rooms, F&B, MICE, spa and other
Read a daily hotel report including occupancy, ADR and RevPAR
Understand fixed and variable cost lines and payroll ratios
Follow a night-audit summary and reconcile revenue centres
Support forecasting with pace, on-the-books and pick-up data
Recognise the role of HOSPA and UKHospitality in the UK sector
Interpret basic KPI dashboards used by London hotel groups
Explain the general manager's daily commercial rhythm

Who This Course Is For

Front-office staff wanting to understand the commercial side of hotels
New entrants targeting reservations, revenue or finance roles
International applicants preparing for UK hospitality business study
Career changers from retail, admin or finance

Career Pathways

Reservations Assistant
Front Office Assistant
Revenue Coordinator
Night Audit Assistant
Hotel Coordinator

LSHRM careers services support every Certificate in Hotel Business Basics student with CV and LinkedIn coaching, interview practice and structured introductions to London hotel groups, luxury resort operators, boutique brands, cluster hotels and the wider UK hospitality supply chain. Because the Certificate in Hotel Business Basics sits within the Resort & Business Management portfolio, career support is tuned to the specific hiring rhythm of hotel business basics, and continues after graduation through the LSHRM alumni network.

Entry Requirements

Applicants to the Certificate in Hotel Business Basics should meet the standard LSHRM Certificate criteria. Each application is reviewed individually and international qualifications are welcomed.

Age 16+ with a genuine interest in hotel, resort and hospitality careers
GCSE-equivalent secondary education (or overseas equivalent)
Basic English proficiency for online learning (IELTS 5.0 or equivalent for international applicants)
Access to a computer with reliable internet for online delivery
No prior hospitality qualification required and this is a foundation route

Why Study at LSHRM

LSHRM is the London School of Hotel and Resort Management and a specialist division of Harold International College of London focused on the operational and strategic disciplines that run modern hotels, resorts and integrated hospitality businesses. Every LSHRM programme is aligned with recognised UK professional bodies including the Institute of Hospitality, UKHospitality, HOSPA and the British Institute of Innkeeping, so graduates step into the sector with credible, industry-referenced study behind them.

Our curriculum is written by former hoteliers, revenue leaders, housekeeping directors and hospitality technologists, and delivered across on-campus, online and distance-learning routes to fit working professionals and international students alike. Students on every LSHRM route are supported by dedicated career services covering CV, LinkedIn, interview coaching and introductions to London hotel groups, luxury resort operators, boutique brands and the wider hospitality supply chain. LSHRM's articulation model means every Certificate and Diploma leads cleanly into an Advanced Diploma, Higher Diploma and full honours degree and with Master's routes for those aiming at general management, executive and consultancy roles.

Apply for Certificate in Hotel Business Basics

Applications for the Certificate in Hotel Business Basics are open on a rolling basis, with online interviews for international applicants and short assessment calls for on-campus routes. Our admissions team will guide you through document verification, fee options and cohort start dates, and the LSHRM student support team is available from the moment you enrol through to graduation. Start your London-recognised hospitality career today and secure your place on the next LSHRM cohort. Enrol Now.