How long does the Diploma in Rooms Division Management take?

The Diploma in Rooms Division Management runs 9 to 12 months across online, on-campus and distance-learning routes with structured supervisor assessments.

How is the Diploma in Rooms Division Management delivered?

The Diploma in Rooms Division Management is delivered fully online, on-campus in London and via distance learning to fit working supervisors.

Is the Diploma in Rooms Division Management recognised in the UK?

Yes, the Diploma in Rooms Division Management is a UK Level 4-equivalent qualification aligned with HOSPA and the Institute of Hospitality and issued by LSHRM.

What are the entry requirements for the Diploma in Rooms Division Management?

You need to be 18+ with A-Levels or overseas equivalent and IELTS 5.5. An LSHRM Certificate or comparable qualification is preferred but not required.

How much does the Diploma in Rooms Division Management cost?

Tuition for the Diploma in Rooms Division Management is confirmed on application, with instalment plans and international bursaries where eligible.

Diploma in Rooms Division Management | LSHRM | Harold International College of London

Course Overview

The Diploma in Rooms Division Management is a UK Level 4-equivalent programme of 9 to 12 months delivered by LSHRM. It develops the coordination skills needed to run the rooms division across front office and housekeeping, covering room availability, staffing, VIP flow and inter-department handoffs. The programme is aligned with Institute of Hospitality, HOSPA and CMI references.

By graduation you will be able to coordinate rooms division across a hotel property, manage room availability with housekeeping, oversee VIP arrivals and support the duty manager team across the day.

The nine to twelve month curriculum walks you through rooms division coordination, from front office and housekeeping alignment to VIP flow, room availability and duty leadership. Assessment blends an availability coordination case study, a VIP flow exercise, a duty leadership brief and a supervisor-level presentation to a mock general manager.

Modules across the Rooms Division Management programme are delivered in short weekly units with practical activities anchored to real hotel workflows, and every intake sits within a wider LSHRM cohort that combines learners from London, the UK regions and international markets. Tutor contact hours are protected across each week, with dedicated office-hour slots and asynchronous forum support so that Rooms Division Management learners never lose momentum between modules.

On completion, Rooms Division Management learners can progress into the LSHRM Advanced Diploma, moving from practitioner (UK Level 4-equivalent) standard into senior operational territory without repeating material. Every Rooms Division Management student is also supported by the LSHRM alumni network, which gathers hospitality professionals from London hotel groups, resort operators and hospitality technology firms across the UK and further afield.

Key Features

Level 4 rooms division syllabus
Institute of Hospitality, HOSPA and CMI references
Rooms availability coordination workshops
Housekeeping and front office handoff drills
VIP arrival flow role play
Online, on-campus and distance-learning delivery
Articulation into Advanced Diploma programmes
Availability coordination case study with tutor feedback
VIP flow exercise across arrival scenarios
Duty leadership brief on a peak day
Supervisor-level presentation to a mock general manager

What You Will Learn

Coordinate rooms division across front office and housekeeping
Manage room availability against a checkout pattern
Oversee VIP arrivals and preferences at the front desk
Support the duty manager team across a full day
Handle out-of-order and out-of-service room routines
Coordinate rooms with maintenance for planned downtime
Handle group arrivals and coach shift teams accordingly
Prepare rooms division reporting for the general manager
Handle out-of-order and out-of-service routines at property level
Handle housekeeping and front office handoffs on peak days
Handle group arrivals across mixed rate structures
Handle VIP preferences across departments
Handle rooms division reporting to a general manager
Handle rooms division management content in the context of daily hotel operations, front office rhythm and duty leadership
Handle rooms division management content with awareness of UK professional-body references
Handle rooms division management content across on-campus, online and distance learning delivery modes
Handle rooms division management content in the context of London hospitality employers
Handle rooms division management content with cross-department awareness across a hotel property
Handle rooms division management content in the context of career progression to the LSHRM Advanced Diploma

Who This Course Is For

Front office and housekeeping supervisors targeting rooms division roles
Career changers entering hotel management coordination
LSHRM Certificate holders progressing to Level 4 study
International hoteliers preparing for UK rooms division work
Reception supervisors targeting duty manager posts
International hoteliers preparing for UK rooms division work

Career Pathways

Rooms Division Manager
Duty Manager
Assistant Front Office Manager
Hotel Operations Manager
Reception Supervisor
Reservations Manager

LSHRM careers advisors coach Diploma students through rooms division CV drafting, panel interview drills and introductions to London hotel groups and boutique operators.

Past LSHRM Diploma students have progressed into duty manager, assistant front office manager and rooms division coordinator posts inside London hotel groups and boutique properties, with several supported into rooms division manager tracks.

Entry Requirements

Age 18+ with a completed secondary education (A-Levels, IB, or overseas equivalent)
An LSHRM Certificate or comparable hospitality/business qualification (preferred, not required)
IELTS 5.5 or equivalent English proficiency for international applicants
A short statement of interest describing your career direction in hospitality
Access to a computer and reliable internet for online delivery

Why Study at LSHRM

LSHRM is the London School of Hotel and Resort Management - a specialist division of Harold International College of London focused on the operational and strategic disciplines that run modern hotels, resorts and integrated hospitality businesses.

Our curriculum is written by former hoteliers, revenue leaders, housekeeping directors and hospitality technologists, and delivered across on-campus, online and distance-learning routes to fit working professionals and international students alike.

The Diploma is authored by former rooms division managers from central London hotels, so the syllabus mirrors the daily coordination those posts actually require.

LSHRM's rooms division content sits inside the wider Hotel Operations and Front Office department, so learners see reservations, communication and supervision content that gives rooms division work its operational context.

Apply for Diploma in Rooms Division Management

Applications for the Diploma in Rooms Division Management open on rolling intakes. Take the next step into professional hotel management with LSHRM admissions. The programme sits at practitioner (UK Level 4-equivalent) standard and is delivered by an academic team that continues to advise the wider hospitality sector. Support is available throughout the Rooms Division Management programme from admissions to graduation, and every intake is supported by LSHRM course leaders and student services. Take the next step into professional hotel management with LSHRM admissions. Enrol Now