How long does the Higher Diploma in Hotel Performance Management take?

The Higher Diploma in Hotel Performance Management runs 15 to 18 months and the Higher Diploma in Hotel Performance Management can be paced for part-time study.

Is the Higher Diploma in Hotel Performance Management recognised in the UK?

Yes. The Higher Diploma in Hotel Performance Management is a UK Level 5+ articulation programme aligned with HOSPA, Institute of Hospitality and CMI references.

What are the entry requirements for the Higher Diploma in Hotel Performance Management?

The Higher Diploma in Hotel Performance Management requires an Advanced Diploma or 3+ years of supervisory hospitality experience and IELTS 6.0 English.

How much does the Higher Diploma in Hotel Performance Management cost?

Fees for the Higher Diploma in Hotel Performance Management are on the LSHRM course page, with instalment plans available for the Higher Diploma in Hotel Performance Management.

Higher Diploma in Hotel Performance Mgmt | LSHRM | Harold International College of London

Course Overview

The Higher Diploma in Hotel Performance Management is an operational-to-managerial Higher Diploma in governing performance management for resort and destination hotel businesses. The programme runs for 15 to 18 months at Higher Diploma (UK Level 5+ articulation) standard and is delivered across on-campus, live online and distance-learning routes, keeping content aligned with UK sector references including Institute of Hospitality and UKHospitality.

By the time you complete the Higher Diploma you will articulate into resort head-of-department or director-of-operations roles, stepping into commercial, brand and business management across resort and hospitality operators with a credible study record behind you.

The Higher Diploma in Hotel Performance Management places heavy emphasis on evidence, reflection and applied practice, so every assessment can be reused later in an interview folder or professional-body portfolio submission.

Key Features

15 to 18 months Higher Diploma (UK Level 5+ articulation) route delivered on-campus, live online and via distance learning.
Curriculum aligned with Institute of Hospitality, UKHospitality and other UK sector references.
Practical work on on-property revenue capture using real hospitality case material.
Applied focus on resort P&L governance and peak vs shoulder trading plans inside a hotel or resort setting.
Live examples pulled from tourism-facing hotel groups and comparable operators.
Assessment blend of applied briefs, structured reflection and case studies rooted in Resort & Business Management.

What You Will Learn

How to keep records and evidence that support future professional-body membership routes.
How to read the KPIs and reporting attached to governing performance management for resort and destination hotel businesses.
How to plan a personal development trajectory anchored in governing performance management for resort and destination hotel businesses.
How to use peak vs shoulder trading plans to solve realistic operational problems.
How to run routines around on-property revenue capture without disrupting guests or teams.
How to plan and structure work in governing performance management for resort and destination hotel businesses.
How to escalate risks and issues that appear inside governing performance management for resort and destination hotel businesses.
How to reflect on your own performance inside governing performance management for resort and destination hotel businesses and turn it into a personal development plan.
How to build a portfolio of applied work that supports future professional-body membership applications.
How to reflect on your own performance inside governing performance management for resort and destination hotel businesses and turn it into a personal development plan.
How to build a portfolio of applied work that supports future professional-body membership applications.

Who This Course Is For

Career-change candidates with three-plus years of relevant experience.
Supervisory and technician-grade hospitality staff moving into managerial responsibility.
Advanced Diploma-holders articulating into department-head study.
International applicants targeting UK department-head and Bachelor top-up routes.

Career Pathways

Resort Operations Manager
Head of Revenue Manager
Hotel Development Manager
Hospitality Entrepreneur
Resort Manager
Tourism Business Manager

Graduates of the Higher Diploma in Hotel Performance Management typically target roles within UK resort operators and comparable operators. The LSHRM careers team supports each cohort with CV clinics, LinkedIn coaching and warm introductions to London hotel groups, resort operators and hospitality specialists recruiting for these roles. Recruiters in commercial, brand and business management across resort and hospitality operators increasingly look for candidates who can point to a structured, UK-aligned qualification alongside applied evidence. The Higher Diploma in Hotel Performance Management is designed to give you exactly that combination, so your CV lands in a stronger shortlist band from day one. Recruiters in commercial, brand and business management across resort and hospitality operators increasingly look for candidates who can point to a structured, UK-aligned qualification alongside applied evidence. The Higher Diploma in Hotel Performance Management is designed to give you exactly that combination, so your CV lands in a stronger shortlist band from day one.

Entry Requirements

A completed Advanced Diploma or equivalent Level 5 hospitality qualification
Alternatively, 3+ years of supervisory hospitality experience with a portfolio statement
IELTS 6.0 or equivalent English proficiency for international applicants
Two academic or professional references
Interview with the LSHRM admissions team

Why Study at LSHRM

LSHRM is the London School of Hotel and Resort Management, a specialist division of Harold International College of London focused on the operational and strategic disciplines that keep modern hotels, resorts and integrated hospitality businesses running. Every LSHRM programme is aligned with recognised UK professional bodies including the Institute of Hospitality, UKHospitality, HOSPA and the British Institute of Innkeeping so graduates step into the sector with credible, industry-referenced study behind them.

Our curriculum is shaped by former hoteliers, revenue leaders, housekeeping directors and hospitality technologists, and every programme is delivered across on-campus, online and distance-learning routes to fit working professionals as well as international students. Higher Diploma graduates progress into LSHRM's Bachelor top-up routes and, from there, into Master's programmes for those planning executive general management or consultancy careers.

Apply for Higher Diploma in Hotel Performance Management

The Higher Diploma in Hotel Performance Management delivers a Higher Diploma (UK Level 5+ articulation) qualification in governing performance management for resort and destination hotel businesses. Complete your operational-to-managerial articulation with lshrm. Enrol Now.