How long is the Diploma in Airport Commercial Management?

The Diploma in Airport Commercial Management runs 9 to 12 months. Full-time online students typically complete it in around 9 months, distance-learning students can extend up to 12.

How is the Diploma delivered?

You can study the Diploma in Airport Commercial Management online, on-campus in central London, or by distance learning, all leading to the same LSAAM award.

Is the Diploma recognised across UK airports?

Yes. The Diploma in Airport Commercial Management is a UK Level 4-equivalent qualification aligned with ACI and AOA guidance and articulates into the LSAAM Advanced Diploma routes.

What entry requirements apply?

You need to be 18 or older with completed secondary education, an LSAAM Certificate preferred, and international applicants need IELTS 5.5 or equivalent English.

How much does the Diploma cost and are payment plans available?

Current fees for the Diploma in Airport Commercial Management are on the LSAAM admissions page, with monthly instalments and international early-bird discounts available.

Diploma in Airport Commercial Mgmt | LSAAM | Harold International College of London

Course Overview

The Diploma in Airport Commercial Management is a 9 to 12 month UK Level 4-equivalent programme that focuses on the non-aeronautical income streams that keep modern UK airports profitable. You will look at how airports manage retail concessions, food and beverage tenants, car parking, advertising and lounge operations, and how commercial teams work alongside operations and passenger services. The syllabus is aligned with the guidance of Airports Council International (ACI), the Airport Operators Association (AOA) and the Chartered Institute of Marketing (CIM).

By graduation you will be able to coordinate a section of an airport commercial team, prepare simple retail performance reports, support a concession review and run a tenant liaison meeting.

The Diploma is delivered in three assessment blocks, each ending with an applied brief drawn from real UK aviation scenarios. You will build a professional portfolio you can show at interview, plus a set of reference frameworks for the operational teams you plan to join. Assessment is a mix of applied projects, short reports and one operational case study.

You will spend meaningful study time inside case examples drawn from UK operational rooms, including operations control briefings, airline dispatch decisions during weather disruption, ground handling coordination on a busy stand and airport duty-office decisions during peak passenger flow. These cases teach you not only what to do, but how to communicate it in the professional voice that UK aviation employers expect.

Delivery is fully flexible across on-campus, online and distance-learning modes, with staged assessment blocks that let you balance study with a shift-based aviation work pattern or an international time zone.

Key Features

Staged assessment blocks that fit around aviation shift patterns
Direct progression discount into the LSAAM Advanced Diploma
Structured operational case-study rooms
Optional practitioner Q and A sessions with UK aviation professionals
Industry mentor assigned to every Diploma cohort
Applied assessment briefs built around UK operational scenarios
Level 4-equivalent programme aligned with ACI, AOA and CIM commercial standards
Practitioner-focused: retail, F&B, car parking, lounge and advertising streams
Written by former airport commercial and passenger services managers
Flexible on-campus, online and distance-learning delivery
Applied case studies from London and regional UK airports
Direct articulation into the LSAAM Advanced Diploma in Airport Business Strategy

What You Will Learn

Design a short improvement to a live operational process
Present operational recommendations in a structured briefing
Produce structured shift-report packs and daily briefing notes
Own a small operational KPI dashboard through the study period
Coordinate a retail or F&B concession portfolio at a UK airport
Prepare simple non-aeronautical revenue dashboards
Support a concession tender or renewal process
Interpret passenger dwell-time data and spend-per-passenger metrics
Manage car parking, lounge and premium-service products
Coordinate with terminal operations and passenger services
Support tenant liaison, escalations and compliance checks
Draft short commercial proposals for airport managers

Who This Course Is For

International students preparing to move into UK aviation coordination roles
Working aviation staff who need a UK-recognised Level 4 credential while continuing in role
LSAAM Certificate graduates moving into practitioner commercial roles
Airport retail and F&B supervisors formalising their credentials
Passenger services agents progressing into commercial teams
International applicants targeting UK airport commercial careers

Career Pathways

Airport Commercial Coordinator
Retail and Concessions Coordinator
Airport F&B Supervisor
Airport Landside Operations Coordinator
Airport Passenger Services Coordinator
Airport Lounge Operations Officer
Airport Marketing Assistant

LSAAM's careers service supports every Diploma student with CV, LinkedIn and interview coaching, plus structured introductions to UK airport operators, ground handling providers and concession partners hiring into coordination roles. Diploma students also receive a coordinated introduction to the LSAAM Alumni Group, where recent graduates working in UK operational and coordination roles share honest advice on interview preparation and the first year in role.

Diploma-level graduates typically move into practitioner-track roles that combine responsibility with team coordination, and LSAAM careers services support that transition with targeted CV rewriting, interview coaching, mock-assessment centres and warm introductions to hiring managers across UK airline groups, London airports, ground handling providers and travel intermediaries.

Entry Requirements

Age 18+ with completed secondary education (A-Levels, IB, or overseas equivalent)
An LSAAM Certificate or comparable aviation, travel or business qualification (preferred, not required)
IELTS 5.5 or equivalent English proficiency for international applicants
A short statement of interest describing your intended aviation career direction
Access to a computer and reliable internet for online delivery

Why Study at LSAAM

LSAAM is the London School of Aviation & Airport Management, a specialist division of Harold International College of London focused on the operational and commercial disciplines behind modern airports. Programmes are aligned with recognised UK and international aviation bodies including ACI, the AOA, the UK CAA, CIM and CILT UK, giving your Diploma credible weight.

Content is authored by former airport commercial managers and delivered on-campus, online and via distance learning to suit working professionals and international students.

Diploma students at LSAAM are paired with an industry mentor drawn from the module authorship team, giving you a direct line into a former airline or airport practitioner as you build your first professional case studies and portfolio.

The Diploma sits at the middle of the LSAAM articulation model, meaning graduates can step directly into the Advanced Diploma with credit, or take a short pause and rejoin at Higher Diploma level with the workplace experience they have gained in the meantime. This flexibility suits working professionals balancing study with a demanding aviation shift pattern.

Apply for Diploma in Airport Commercial Management

Applications are reviewed on a rolling basis and the Diploma in Airport Commercial Management is available on regular intakes across the year. Take the next step into professional airline and airport management with LSAAM. The LSAAM admissions team supports every Diploma applicant with document review, English-language guidance and structured payment planning, so working professionals and international students can move from enquiry to confirmed place without unnecessary friction. Enrol Now