Certificate in Hospitality Technology Basics
Course Overview
The Certificate in Hospitality Technology Basics is a UK Level 3 introductory qualification running 3 to 6 months across on-campus, online and distance routes. It is aligned with Institute of Hospitality, HOSPA and UKHospitality reference practice for hospitality technology and is designed as a first-entry route into hospitality systems study.
By graduation you can identify each system in a hotel or restaurant stack, follow the vocabulary used by revenue and operations teams, and support entry-level tasks including guest check-in, POS operation and end-of-shift close.
Key Features
- Three-to-six-month Certificate aligned with Institute of Hospitality practice.
- PMS, POS, OTA and CRM system overviews.
- Guest data and UK data protection basics.
- End-of-shift close and cash reconciliation vocabulary.
- Named programme-tutor support from working hospitality IT practitioners.
- Clear articulation into LSCAHM Diploma routes in Hospitality Management.
What You Will Learn
- Identify each system in a modern hotel or restaurant stack.
- Support guest check-in and check-out through a property management system.
- Operate a POS terminal during service and at end-of-shift.
- Follow OTA, distribution and rate parity vocabulary.
- Support CRM data entry and cleanliness tasks.
- Recognise UK data protection principles in hospitality settings.
- Communicate clearly with revenue and operations teams.
- Prepare a personal career map into Diploma-level study.
Who This Course Is For
- New entrants into front-office or restaurant supervisor roles.
- Career changers with IT background moving into hospitality.
- International applicants preparing for UK hospitality supervisory work.
- Working staff being asked to handle end-of-shift IT tasks.
Career Pathways
- Front Office Associate (Systems-aware)
- Night Auditor (Junior)
- Reservations Agent
- POS Support Assistant
- Guest Data Assistant
- Sales and Distribution Coordinator (Trainee)
The LSCAHM careers service runs at least one industry-careers day each academic year with London hotel groups and hospitality technology vendors, and refreshes hospitality technology content against Institute of Hospitality and HOSPA guidance.
Entry Requirements
- GCSE English at grade 4/C or equivalent; open access for mature applicants at admissions review.
- No prior study of hospitality technology is required — this Certificate is a first-entry route.
- IELTS 5.5 overall (no band below 5.0) for non-native English speakers, or equivalent.
- A short personal statement of 250 words describing your interest in hospitality technology.
- International applicants supported through visa, accommodation and English-language guidance.
Why Study at LSCAHM
The London School of Culinary Arts and Hospitality Management is a specialist division of Harold International College of London teaching in small, tutor-visible cohorts. Technology is taught in the context of live service, so Certificate students see how a system decision affects a guest journey.
Central London places luxury hotel groups, hospitality technology vendors, the Institute of Hospitality and HOSPA within a short tube ride of every classroom.
Apply for Certificate in Hospitality Technology Basics
Start with a UK Level 3 Certificate at LSCAHM. Rolling intakes and early applications for the Certificate in Hospitality Technology Basics receive the widest choice of tutors. Enrol Now.
