Certificate in Basic Hospitality Analytics
Course Overview
Running 3 to 6 months, the Certificate in Basic Hospitality Analytics sits at entry-level UK Certificate level and immerses students in basic hospitality analytics, entry-level KPI awareness and dashboard literacy, with the syllabus aligned to BCS, The Chartered Institute for IT, HOSPA, the Institute of Hospitality and TechUK.
By the end of the Certificate in Basic Hospitality Analytics, students can describe the routines it covers and translate the classroom material into everyday hotel and resort practice.
Every teaching block in the Certificate in Basic Hospitality Analytics is paired with a practical brief, so students leave with worked artefacts such as reports, plans and presentations that map directly onto the deliverables hiring managers ask about in hospitality systems, hotel technology and digital hospitality operations. Tutor feedback is delivered in the same format managers give in the field, which helps students build a working professional voice.
Key Features
- entry-level UK Certificate running 3 to 6 months
- Curriculum aligned with BCS, The Chartered Institute for IT, HOSPA, the Institute of Hospitality and TechUK
- Content anchored in the working practice of hospitality systems, hotel technology and digital hospitality operations
- Applied focus on basic hospitality analytics, entry-level KPI awareness and dashboard literacy
- Rolling intakes across on-campus, online and distance-learning routes
- Direct articulation pathway into the next LSHRM level of study
- Career support with tailored CV, LinkedIn and interview coaching
- Practical assessment briefs anchored in basic hospitality analytics, entry-level KPI awareness and dashboard literacy
- Dedicated tutor Q&A time on basic hospitality analytics, entry-level KPI awareness and dashboard literacy
What You Will Learn
- Working with guest-review metric basics
- Working with understanding occupancy, ADR and RevPAR
- Working with F&B cover analytics
- Working with using PMS reporting menus
- Working with basic Excel for hotel data
- Working with rooms-division daily reports
- Working with operational dashboard literacy
- Working with reading a night audit
- Working with senior colleagues to prioritise projects in hospitality systems, hotel technology and digital hospitality operations
- Applying UK-aligned standards on basic hospitality analytics, entry-level KPI awareness and dashboard literacy day-to-day
- Communicating outcomes across hospitality systems, hotel technology and digital hospitality operations
Who This Course Is For
- returners to work exploring the London hospitality market
- front-line staff seeking a first structured Certificate
- international students starting formal UK-aligned study
- school leavers exploring a first hospitality qualification
- Working practitioners looking to sharpen their vocabulary in basic hospitality analytics, entry-level KPI awareness and dashboard literacy
- Aspiring department leaders building their case for promotion in hospitality systems, hotel technology and digital hospitality operations
Career Pathways
- Hospitality Technology Consultant
- Hospitality Team Leader
- Guest Experience Technology Lead
- Distribution Manager
- Digital Marketing Manager
- Smart Hotel Operations Manager
- Revenue Systems Analyst
LSHRM's careers team supports students on the Certificate in Basic Hospitality Analytics with structured CV and LinkedIn reviews, interview preparation and warm introductions to employers in hospitality systems, hotel technology and digital hospitality operations.
Career destinations for the Certificate in Basic Hospitality Analytics span London hotel groups, international brands, independent boutique properties, integrated resort operators and specialist hospitality consultancies. Careers coaching includes CV work, LinkedIn positioning, interview drills and targeted employer introductions across hospitality systems, hotel technology and digital hospitality operations. Students often pair the programme with short internships or shadowing weeks arranged through the LSHRM alumni network, which builds practical evidence for their next application.
Entry Requirements
- Age 16+ with a genuine interest in hotel, resort and hospitality careers
- GCSE-equivalent secondary education (or overseas equivalent)
- Basic English proficiency for online learning (IELTS 5.0 or equivalent for international applicants)
- Access to a computer with reliable internet for online delivery
- No prior hospitality qualification required, this is a foundation route
Why Study at LSHRM
As a specialist arm of Harold International College of London, LSHRM covers the operational, commercial and strategic disciplines that shape modern hotels, resorts and hospitality groups. LSHRM builds each award around UK professional-body practice (Institute of Hospitality, HOSPA, BCS, CIM and UKHospitality among them) so students learn the vocabulary, standards and reporting employers already expect.
The curriculum is authored by former hoteliers, revenue directors and hospitality technology leaders, and can be taken on-campus in London, online or by distance learning to suit working schedules. Students on every LSHRM route are also supported by a dedicated careers service covering CV, LinkedIn, interview coaching and introductions to London hotel groups and international operators. LSHRM alumni from the Certificate in Basic Hospitality Analytics regularly return to guest-tutor future cohorts, which keeps the case material grounded in current industry practice.
LSHRM's award ladder connects every level of study, so learners can move from Certificate through Diploma, Advanced Diploma, Higher Diploma and Bachelor, with Master's routes for candidates targeting executive and board-level roles.
Apply for Certificate in Basic Hospitality Analytics
Ready to move into the practice covered by the Certificate in Basic Hospitality Analytics? Applications open on a rolling basis and the admissions team responds within a working week. Start your London-recognised hospitality career today with LSHRM. Enrol Now
