What is the duration of Diploma in Hospitality Communication?

Diploma in Hospitality Communication is designed to be completed across a 9 to 12 month band. LSILHHM built Diploma in Hospitality Communication for supervisory-track candidates progressing into Level 5-equivalent study.

Can I study Diploma in Hospitality Communication online?

Yes. Diploma in Hospitality Communication is offered Online / On-Campus and both routes for Diploma in Hospitality Communication follow the same practitioner-level assessment structure.

Which UK bodies is Diploma in Hospitality Communication aligned with?

Diploma in Hospitality Communication is aligned with the Institute of Hospitality, UKHospitality, CTH and other recognised UK and international bodies. Diploma in Hospitality Communication is a Level 4-equivalent LSILHHM qualification.

Do I need a previous qualification for Diploma in Hospitality Communication?

An LSILHHM Certificate or comparable qualification is preferred for Diploma in Hospitality Communication but not required. Strong candidates are considered for Diploma in Hospitality Communication based on their profile and statement of interest.

How much does Diploma in Hospitality Communication cost?

The LSILHHM admissions team publishes the current fee schedule for Diploma in Hospitality Communication on request. Please contact us for the fee, instalment plan and any funding routes available for Diploma in Hospitality Communication.

Diploma in Hospitality Communication | LSILHHM | Harold International College of London

Course Overview

Diploma in Hospitality Communication trains you as an early-career practitioner in tourism operations, airline and airport services, ticketing, and global travel management. Delivered by LSILHHM, a specialist division of Harold International College of London, Diploma in Hospitality Communication is written to align with recognised UK and international hospitality bodies and runs across a 9 to 12 months study band. The programme is designed to prepare you for credible practice within modern hotels, luxury properties, premium travel businesses or international tourism operations, with a focus on the applied skills employers ask for.

By the end of the programme you will have completed practitioner-level assessment briefs and demonstrated the vocabulary and skills expected of an early-career hospitality supervisor. Throughout Diploma in Hospitality Communication, LSILHHM tutors draw on London-based hospitality practice and international employer expectations, and each cohort of Diploma in Hospitality Communication is kept small enough to keep tutorials personal and applied. Students on Diploma in Hospitality Communication are supported at every stage by the LSILHHM tutor team, and the programme is built to work for international applicants alongside UK-based students.

The LSILHHM careers team is embedded in every stage of Diploma in Hospitality Communication, from pre-application interview coaching through cohort inductions to structured post-graduation introductions.

Assessment across Diploma in Hospitality Communication is progressive rather than exam-heavy, with a mix of written briefs, structured presentations, reflective tasks and applied portfolio work.

Every cohort of Diploma in Hospitality Communication is treated as a small learning community, with practitioner-tutors available for structured feedback and one-to-one review throughout the programme.

Diploma in Hospitality Communication tutors draw on ongoing employer conversations to keep case-study briefs aligned with the operational, service and commercial roles LSILHHM graduates step into afterwards.

Students studying Diploma in Hospitality Communication are supported to attend industry events, careers fairs and employer talks organised through the wider LSILHHM programme calendar.

LSILHHM's articulation model means Diploma in Hospitality Communication sits inside a clear progression pathway rather than as a stand-alone qualification, so students on Diploma in Hospitality Communication always have a mapped next step.

Diploma in Hospitality Communication is written to introduce credible professional vocabulary from the start, so students on Diploma in Hospitality Communication can speak confidently about the sector in interviews and workplace conversations.

Diploma in Hospitality Communication is designed to fit alongside existing work commitments, so many students on Diploma in Hospitality Communication continue in a hospitality, tourism or aviation role while studying.

LSILHHM keeps Diploma in Hospitality Communication cohort sizes manageable so tutors can give personal feedback on portfolio work and reflective assignments completed during Diploma in Hospitality Communication.

The LSILHHM library, digital learning platform and tutor-support model give students on Diploma in Hospitality Communication the resources they need to progress at pace without falling behind.

Key Features

Career coaching and introductions to UK airport and airline employers
Career support with routes into tour operators, full-service carriers and DMCs
Modules referencing Airports Council International (ACI) service themes
World Travel & Tourism Council (WTTC) referenced sustainability content where relevant
Progressive articulation into LSILHHM Advanced Diploma and Bachelor routes
Assessment includes destination briefs, ticketing exercises and airline service audits

What You Will Learn

Coordinate written, spoken and digital communication across hospitality settings
Coordinate social and digital communication under supervisor direction
Support internal communication across shifts and departments
Deliver brand-consistent messaging across guest touchpoints
Support written communication for premium and international guests
Handle escalated communication in complaint and recovery scenarios
Reflect on your practice against CIM and IoH communication norms
Deliver briefings, handovers and stand-ups within a departmental context

Who This Course Is For

International applicants targeting UK Level 4-equivalent qualifications
Career changers with some sector exposure looking to formalise their study
Front-line staff moving into supervisory and shift-lead responsibility
Certificate-holders progressing into practitioner-level hospitality careers

Career Pathways

Travel Technology Manager
Airline Revenue Manager
Aviation Safety Officer
Tourism Manager
Airport Operations Manager

LSILHHM's careers team supports every Diploma student with CV, LinkedIn and interview coaching alongside structured introductions to UK and international hospitality employers, with a strong pipeline into supervisory and specialist positions.

Entry Requirements

Age 18+ with completed secondary education (A-Levels, IB, or overseas equivalent)
An LSILHHM Certificate or comparable hospitality, tourism or business qualification (preferred, not required)
IELTS 5.5 or equivalent English proficiency for international applicants
A short statement of interest describing your intended hospitality career direction
Access to a computer and reliable internet for online delivery

Why Study at LSILHHM

LSILHHM is the London School of International Luxury Hospitality & Hotel Management, a specialist division of Harold International College of London that focuses squarely on the operational, service and strategic disciplines that run modern hotels, luxury resorts, boutique properties, premium travel businesses and international tourism operations. Every LSILHHM programme is aligned with recognised UK and international hospitality bodies, including the Institute of Hospitality, UKHospitality, the Confederation of Tourism and Hospitality, the Institute of Travel and Tourism, the Chartered Management Institute and the Global Wellness Institute.

Our curriculum is written by former luxury hotel general managers, resort operations directors, chief concierges, spa and wellness leaders, food and beverage directors and international travel executives, and every route is supported by a dedicated careers service covering CV, LinkedIn, interview coaching and structured introductions to leading UK and international luxury hospitality, tourism and aviation employers.

Apply for Diploma in Hospitality Communication

Ready to take the next step? Apply for Diploma in Hospitality Communication today and join the next LSILHHM cohort in London. Take the next step into professional hospitality and hotel management with LSILHHM's specialist support at every stage, from application through study to graduation. Enrol Now.