Advanced Diploma in Tourism Experience Innovation — Advanced Diploma at London School of Tourism & International Travel Management

Advanced Diploma in Tourism Experience Innovation


Course Overview

The Advanced Diploma in Tourism Experience Innovation is a 12 to 15-month UK Level 5-equivalent programme within the LSTITM Tourism & Destination Management department. It equips senior practitioners to lead structured experience innovation across tourism products, from ideation labs through prototyping to scaled roll-out, referenced against Institute of Hospitality service-innovation practice and Tourism Society standards.

By the closing modules you will be running innovation sprints, briefing operators, defending business cases and coordinating the launch of new tourism experiences across a portfolio.

Study on the Advanced Diploma in Tourism Experience Innovation is structured around case cohorts, weekly tutor clinics and applied studios that mirror the pace of a UK-facing tourism organisation. The programme runs over 12 to 15 months and layers reading, guided practice and small-group work so learners can apply frameworks the following week at their operator, tourism board or agency. It sits inside the LSTITM Tourism & Destination Management department and is designed to develop senior operational leadership across systems and departments for candidates working across destination management, visitor economies and cultural tourism.

Key Features

  • Curriculum shaped by Tourism Society and Institute of Hospitality practice
  • References CIM customer-experience frameworks
  • Studios in innovation sprints and experiment design
  • Practical modules in prototyping and pilot management
  • Coverage of experience-innovation KPI dashboards
  • Sessions on responsible-tourism and accessibility innovation
  • Assessment blends innovation portfolio, viva and pilot business case
  • Structured tutor-led clinics that unpack case material week by week
  • Peer cohort review sessions modelled on UK operator working groups
  • Termly employer showcase sessions with LSTITM industry partners

What You Will Learn

  • Design and run a structured tourism-innovation sprint
  • Author a compelling pilot business case for a new experience
  • Coordinate a pilot programme across two or three operator partners
  • Interpret NPS, revisit and share-of-wallet as innovation KPIs
  • Draft an experience-innovation portfolio review for senior leaders
  • Design accessibility-first tourism experiences that meet UK duties
  • Handle intellectual-property basics when co-creating with partners
  • Apply UK consumer-protection rules to innovative offer design
  • Build a personal reading and reflection log across the Advanced Diploma in Tourism Experience Innovation modules
  • Use tutor feedback to develop a portfolio artefact you can share at interview

Who This Course Is For

  • Senior CX and product managers moving into innovation-lead roles
  • Tour-operator product leads formalising senior methods
  • Career changers from service-design entering tourism
  • International practitioners preparing for a UK Level 5 credential
  • DMO innovation-lab team leads formalising practice
  • Working professionals seeking a structured UK-referenced advanced diploma in tourism experience innovation credential
  • Alumni of Harold International College of London progressing across the school portfolio

Career Pathways

  • Tourism Product Innovation Manager
  • Senior Tourism Product Manager
  • Head of Experience (Travel)
  • Senior Destination Marketing Executive
  • Tourism Innovation Lab Lead
  • Senior Cultural Tourism Officer
  • Regional Tourism Product Manager
  • Independent consultant or freelancer using the Advanced Diploma in Tourism Experience Innovation portfolio as evidence
  • In-house progression within your existing tourism employer using the Advanced Diploma in Tourism Experience Innovation

LSTITM's careers service supports Advanced Diploma learners with introductions to London operator innovation teams, DMO experience programmes and boutique tourism-consulting partners.

Graduates of the Advanced Diploma in Tourism Experience Innovation typically progress into roles across UK inbound tour operators, destination management organisations, OTAs, airline commercial teams and boutique tourism consultancies, and LSTITM alumni support networks help learners identify open vacancies and prepare tailored applications.

The Advanced Diploma in Tourism Experience Innovation also equips learners with a concrete portfolio of coursework and applied artefacts they can present at interview, and LSTITM careers advisers help match those artefacts to live vacancies advertised by London tour operators, tourism boards and international travel employers each intake.

Entry Requirements

  • A completed LSTITM Diploma or equivalent UK Level 4 qualification
  • Alternatively, 2+ years of relevant tourism or travel-industry experience with a statement of purpose
  • IELTS 6.0 or equivalent English proficiency for international applicants
  • Two academic or professional references supporting your innovation direction
  • Access to a computer and reliable internet for online delivery and prototyping

Why Study at LSTITM

LSTITM is the specialist tourism and international travel management arm of Harold International College of London. Every programme is aligned with recognised UK bodies including the Tourism Society, ITT, ABTA, the CIM, Institute of Hospitality and UKHospitality, giving graduates credible study behind them.

You are taught by former tourism-product directors, DMO experience leads and boutique innovation consultants, with delivery on-campus in London, live online and by distance learning to fit working professionals and international students.

Choosing the Advanced Diploma in Tourism Experience Innovation at LSTITM also opens articulation into the wider Harold International College of London portfolio, so learners on this Advanced Diploma route can progress into higher LSTITM qualifications or move sideways into related Harold International schools when it fits their career plan.

Apply for Advanced Diploma in Tourism Experience Innovation

The Advanced Diploma in Tourism Experience Innovation is a credible Level 5 route into senior experience-innovation practice. Contact admissions about the next intake, articulation and instalment plans. Progress into supervisory and strategic tourism practice with LSTITM. Enrol Now.

Frequently asked questions.

Common questions about Advanced Diploma in Tourism Experience Innovation.

The Advanced Diploma in Tourism Experience Innovation is a 12 to 15-month UK Level 5-equivalent programme. Full-time students usually finish the Advanced Diploma in Tourism Experience Innovation in 12 months.

The Advanced Diploma in Tourism Experience Innovation runs on-campus in London, via live online cohorts and by self-paced distance learning, with the same portfolio and viva assessment across every route.

Yes. The Advanced Diploma in Tourism Experience Innovation is a UK Level 5-equivalent qualification aligned with Tourism Society, CIM and Institute of Hospitality practice, and articulates into the LSTITM Higher Diploma.

Applicants need a completed Level 4 Diploma or 2+ years relevant experience, IELTS 6.0 for international candidates and two references for the Advanced Diploma in Tourism Experience Innovation.

Fees for the Advanced Diploma in Tourism Experience Innovation are published on the LSTITM admissions page. Instalment plans and select international innovation scholarships are available.