How is the Advanced Diploma delivered?

LSTITM offers the Advanced Diploma in Tourism Service Innovation Strategy on-campus in London, live online and by distance learning. The Advanced Diploma in Tourism Service Innovation Strategy syllabus is identical across all three routes.

Is this Advanced Diploma UK-recognised?

Yes. The Advanced Diploma in Tourism Service Innovation Strategy is a UK Level 5-equivalent qualification aligned with BCS, CIM and ITT references, so Advanced Diploma in Tourism Service Innovation Strategy graduates hold credible study.

What entry requirements apply?

You need a completed Level 4 tourism qualification or 2+ years of relevant experience, IELTS 6.0 and two references. LSTITM considers a strong personal statement for the Advanced Diploma in Tourism Service Innovation Strategy.

What does the course cost?

LSTITM publishes current Advanced Diploma in Tourism Service Innovation Strategy fees on the admissions page. Instalment plans and international scholarships apply to Advanced Diploma in Tourism Service Innovation Strategy applicants.

Adv Diploma in Service Innovation Strategy | LSTITM | Harold International College of London

Course Overview

The Advanced Diploma in Tourism Service Innovation Strategy is a UK Level 5-equivalent LSTITM programme that develops supervisory-to-strategic capability in service innovation across travel systems, OTAs, airlines, cruise brands, tour operators, hotel groups and destination platforms operating in the UK and European markets. Delivered over 12 to 15 months on-campus, online or by distance learning, the syllabus is aligned with BCS practitioner references, Chartered Institute of Marketing (CIM) service-design conventions, Chartered Management Institute (CMI) leadership practice and Institute of Travel and Tourism (ITT) reference points, giving Advanced Diploma graduates a service-innovation vocabulary recognised across the UK travel technology sector.

By graduation you will be able to shape a service-innovation brief, coordinate a small design and delivery cycle, contribute to a supervised roadmap for a travel platform or tour brand, and present service-innovation options to a senior travel-technology or operator stakeholder with confidence.

The Advanced Diploma is delivered through weekly seminars, case-based assignments and a supervised service-innovation project, with a UK-referenced reading list, tutor-led feedback on every submission and a small cohort designed to keep discussion sharp.

Key Features

Level 5-equivalent syllabus co-designed by former travel-technology directors and OTA leads
Alignment with BCS, CIM, CMI and ITT service-innovation references
Weekly cases modelled on UK OTA product cycles, airline platform releases and DMO systems
Guided reading from ABTA, TechUK and UKHospitality on service innovation
Structured induction to service-design frameworks, discovery and delivery cycles
Practical exercises writing service-innovation briefs, roadmaps and readout reports
Coaching on presenting service-innovation options to a travel-technology board
Structured modules on accessibility, safeguarding and inclusive service design
LSTITM careers workshops on supervisory innovation roles at OTAs and travel platforms

What You Will Learn

Shape a service-innovation brief for a travel platform or tour brand
Coordinate a small discovery and delivery cycle at operator level
Read a service performance dashboard and identify priority actions
Draft a supervised service roadmap for a small platform team
Contribute to a business case for a small service-innovation investment
Follow accessibility, safeguarding and inclusive service-design principles
Support a supplier or partner conversation on service integration
Present service-innovation options to a senior travel-technology stakeholder
Draft a readout report summarising innovation outcomes and next steps

Who This Course Is For

LSTITM Diploma holders progressing into supervisory travel-technology innovation
Product and service coordinators at OTAs and operators moving into innovation tracks
International students seeking a UK Level 5-equivalent innovation qualification
Career changers targeting travel-technology product and service teams
Freelance service designers formalising their supervisory tourism portfolio

Career Pathways

Travel Technology Specialist
Tourism Systems Consultant
Booking Platform Manager (junior)
OTA Account Manager
Tourism Product Manager (junior)
Distribution Systems Consultant (junior)
Airline Distribution Manager (junior)
Tourism CRM Specialist
Global Tourism Coordinator

LSTITM's careers service supports Advanced Diploma students with CV writing, LinkedIn coaching, mock interview practice and salary preparation, plus warm introductions to London OTAs, airline distribution teams, cruise brands and travel-technology consultancies recruiting into supervisory innovation roles. Weekly workshops include portfolio reviews of the service-innovation briefs, roadmaps and readout reports you produce during the Advanced Diploma, and one-to-one coaching to shape a personal statement tailored to each application.

Entry Requirements

A completed LSTITM Diploma or equivalent Level 4 tourism qualification
Alternatively, 2+ years of relevant tourism or travel-industry experience with a statement of purpose
IELTS 6.0 or equivalent English proficiency for international applicants
Two academic or professional references
Access to a computer and reliable internet for online delivery

Why Study at LSTITM

LSTITM is the London School of Tourism and International Travel Management, a specialist division of Harold International College of London focused on the destination, business, systems and strategic disciplines shaping modern global tourism. Every LSTITM programme is aligned with recognised UK bodies including the Tourism Society, ITT, ABTA, CIM, CMI, BCS, TechUK and UKHospitality, giving Advanced Diploma graduates a credible reference base for their next supervisory travel-technology application in a competitive UK market.

Advanced Diploma students learn from former travel-technology directors, OTA product leads and service-innovation consultants, in a curriculum that articulates cleanly into LSTITM Higher Diploma and full honours degree routes, with Master's-level programmes for later executive career progression into head of product, chief innovation officer and consultancy partner roles across UK travel technology.

Apply for Advanced Diploma in Tourism Service Innovation Strategy

Progress into supervisory service-innovation practice with the LSTITM Advanced Diploma in Tourism Service Innovation Strategy, delivered by a specialist London school for tourism and international travel management with a Level 5-equivalent service-innovation focus at its core. You will graduate with an innovation-grade portfolio of briefs, roadmaps, readout reports and board updates built on real UK OTA, airline and DMO case material, ready to bring to interviews with London OTAs, airline distribution teams and travel-technology consultancies. Progress into supervisory and strategic tourism practice with LSTITM and articulate cleanly into a Higher Diploma or honours route when you are ready. Enrol Now.