BA in Travel Agency Operations
Course Overview
The BA in Travel Agency Operations at LSCAHM is a UK Level 6 honours degree delivered over three years full-time, with part-time and accelerated routes available on-campus, online or by distance learning. The programme is aligned with UK travel-industry standards recognised by the Institute of Travel and Tourism (ITT), the Association of British Travel Agents (ABTA) and the Tourism Society, and reads leisure travel, corporate travel and specialist tour operations as one connected discipline.
By graduation you are designing full customer journeys from enquiry to post-trip service, managing agency compliance and refund processes to ABTA-aligned standards, and completing an industry placement inside a live UK travel agency or tour operator.
Key Features
- Curriculum aligned with ITT best-practice guidance and ABTA-recognised operational standards.
- Year-two placement inside a UK travel agency, tour operator or destination-management company.
- Live projects using GDS platforms and UK leisure-travel product portfolios.
- Weekly seminars taught by practising travel-agency owners and airline account managers.
- Careers-day access to UKinbound member operators and Tourism Society speakers.
- Central London classrooms mirrored online for accelerated and distance students.
What You Will Learn
- Sell leisure, corporate and specialist travel products across multi-channel enquiry sources.
- Operate global distribution systems for flights, hotels, transfers and rail.
- Design tailor-made itineraries against client budget, preference and compliance rules.
- Handle amendments, refunds and disputes under UK consumer travel regulation.
- Manage supplier contracts with airlines, hoteliers and ground-handling agents.
- Deliver duty-of-care briefings for corporate and group travellers.
- Market a travel agency across digital, direct and partnership channels.
- Complete a final-year capstone or dissertation grounded in placement evidence.
Who This Course Is For
- School-leavers and Access to HE students entering the UK travel industry.
- Travel consultants moving into agency management or destination specialism.
- Family-agency successors preparing to lead the next generation of the business.
- International applicants building UK-recognised travel-industry credentials.
Career Pathways
- Travel Consultant
- Tour Operator
- Destination Marketing Manager
- Tourism Manager
- Sustainable Tourism Consultant
- F&B Business Development Manager (travel retail)
- Hospitality Brand Manager
The LSCAHM careers service runs at least one industry-careers day each academic year and holds standing relationships with ABTA-member agencies, tour operators, tourism boards and cruise businesses recruiting graduates into consultancy, product and operations roles.
Entry Requirements
- A-levels (or equivalent) at BBB or above, OR a UK Access to HE Diploma with 45 credits at Level 3.
- GCSE English at grade 4/C and Mathematics at grade 4/C (or equivalent).
- IELTS 6.5 overall (no band below 6.0) for non-native English speakers.
- Two academic references and a personal statement explaining your travel-industry interest.
- International applicants receive dedicated visa and accommodation support from LSCAHM admissions.
Why Study at LSCAHM
The London School of Culinary Arts and Hospitality Management is a specialist division of Harold International College of London, teaching in small, tutor-visible cohorts. LSCAHM reads culinary arts, hospitality management, tourism, events and food business as interlocking disciplines, which sharpens every travel operations decision.
Central London places ABTA-member agencies, airline head offices and the Institute of Travel and Tourism within a short tube ride of every classroom.
Apply for BA in Travel Agency Operations
The BA in Travel Agency Operations includes a full year-two placement, so places are confirmed in cohort order. Apply for the LSCAHM Bachelor's programme with industry placement included and admissions responding within one working day. Enrol Now.
