Diploma in Hospitality Human Resources
Course Overview
The Diploma in Hospitality Human Resources at LSCAHM is a UK Level 4 practitioner foundation of 9 to 12 months across on-campus, online and distance routes. The course develops the HR practitioner skills specific to hospitality — high-volume recruitment, shift rota fairness, seasonal workforce planning and multi-cultural team management — aligned with Institute of Hospitality, UKHospitality and Chartered Management Institute guidance.
By graduation, students can run daily HR operations for a hotel or restaurant business: managing recruitment cycles, onboarding, contracts, disciplinary casework, training records and workforce reporting to general managers and area directors.
Key Features
- UK Level 4 Diploma with articulation into Advanced and Higher Diploma routes
- Curriculum aligned with Institute of Hospitality and UKHospitality workforce guidance
- Recruitment, onboarding and disciplinary casework simulations
- Seasonal workforce planning and rota fairness workshops
- UK employment law essentials for hospitality operations
- Small cohort model with named programme tutor supervision
What You Will Learn
- Run high-volume recruitment cycles for hotel and restaurant openings
- Onboard new starters through contracts, right-to-work and training
- Manage rotas, absence and shift fairness across brigade and floor
- Handle grievance, disciplinary and probation casework
- Interpret UK employment law, TUPE, tronc and minimum-wage rules
- Support workforce planning for seasonal peaks and event periods
- Design training and development records for hospitality teams
- Report workforce KPIs to general managers and area directors
Who This Course Is For
- Hospitality supervisors moving into HR generalist roles
- Existing HR administrators specialising into hospitality
- Career changers targeting UK hospitality HR careers
- International applicants with HR experience seeking a UK credential
- Family-business operators formalising workforce processes
Career Pathways
- Hospitality HR Administrator
- HR Coordinator (Hotel / Restaurant)
- Recruitment Officer (Hospitality)
- Training and Development Assistant
- Hospitality Talent Development Lead (junior)
- Duty Manager (with HR remit)
- Payroll and Rota Coordinator
The LSCAHM careers service supports Diploma students into HR and workforce roles across London hotel groups, restaurant collectives and event operators, and hosts an annual industry-careers day.
Entry Requirements
- A Level 3 qualification (A-levels, BTEC, Access to HE) or equivalent, OR a relevant Certificate at LSCAHM.
- GCSE English at grade 4/C and Mathematics at grade 4/C or equivalent.
- IELTS 5.5 overall (no band below 5.5) for non-native English speakers, or equivalent.
- A personal statement outlining your workforce or hospitality experience and progression aims.
- Applicants with kitchen, front-of-house or hospitality experience are encouraged to reference it.
Why Study at LSCAHM
The London School of Culinary Arts and Hospitality Management is a specialist division of Harold International College of London teaching in small, tutor-visible cohorts that read culinary arts, hospitality management, tourism, events and food business as interlocking disciplines.
Central London places hotel groups, restaurant collectives and the Institute of Hospitality within a short tube ride of every classroom, with three parallel modes so working HR staff can progress without leaving employment.
Apply for Diploma in Hospitality Human Resources
Step up to the LSCAHM Diploma in Hospitality Human Resources with three intake windows a year and admissions responding within one working day. International applicants receive dedicated visa support. Enrol Now.
