Higher Diploma in Hospitality Administration
Course Overview
The Higher Diploma in Hospitality Administration is a UK Level 5 qualification running 15 to 18 months across on-campus, online and distance learning routes, sitting inside the LSCAHM Hospitality Management department. The programme is aligned with Institute of Hospitality operational-management themes, HOSPA administrative benchmarks and Chartered Management Institute (CMI) themes used across UK hotel head offices.
By graduation you are running a hotel department administrative office, coordinating rota, contract and supplier documentation across departments, supporting month-end reporting for a General Manager, and articulating into a UK Bachelor's top-up with credit transfer confirmed at enrolment.
Key Features
- Curriculum aligned with Institute of Hospitality and HOSPA administrative benchmarks.
- Practical workshops using industry-standard PMS, POS and back-office platforms.
- CMI-aligned modules on process improvement and administrative leadership.
- Live head-office project set inside a London hotel or hospitality operator.
- Confirmed credit transfer into a UK Bachelor's top-up.
- Small tutor-visible cohorts across three parallel study modes.
What You Will Learn
- Coordinate rota, payroll and HR administration across a hotel department.
- Manage supplier contracts, POs and invoice reconciliation.
- Run a month-end reporting cycle including revenue and cost outputs.
- Operate hospitality PMS, POS and back-office platforms.
- Draft internal SOPs, memos and departmental communications.
- Apply GDPR, employment law and record-retention rules to hospitality admin.
- Support a General Manager through weekly and monthly reviews.
- Present a capstone administrative-improvement project.
Who This Course Is For
- Hospitality supervisors moving into administrative or head-office coordination.
- Duty managers and department admins seeking a Level 5 credential.
- Executive assistants inside hotel head offices.
- Advanced Diploma holders progressing to a UK Bachelor's top-up.
- International applicants targeting UK hospitality administration careers.
Career Pathways
- Hotel Administration Manager
- Rooms Division Administrator
- F&B Administrator
- Executive Assistant (Hotel)
- Duty Manager (Administration Portfolio)
- Head Office Coordinator
- Group Operations Assistant
- Front Office Manager (Admin Track)
The LSCAHM careers service brings in luxury hotel groups and hospitality head offices for structured recruitment engagement each academic year.
Entry Requirements
- A relevant Diploma (Level 4), Advanced Diploma or comparable hospitality qualification.
- GCSE English at grade 4/C and Mathematics at grade 4/C or equivalent.
- IELTS 6.0 overall (no band below 5.5) for non-native English speakers.
- One academic or professional reference familiar with your work.
- Working professionals moving from commis chef, F&B associate, hotel supervisor or event coordinator roles are welcomed.
Why Study at LSCAHM
LSCAHM reads hospitality, culinary and events as one interconnected operation, so students on the Higher Diploma in Hospitality Administration share seminar space with the departments they will support. That is how good administrative leaders learn what actually matters at floor level.
Central London places hotel head offices, the Institute of Hospitality and HOSPA within a short tube ride of every classroom.
Apply for Higher Diploma in Hospitality Administration
Applications for the Higher Diploma in Hospitality Administration are reviewed on a rolling basis with named admissions support. Complete a Higher Diploma at LSCAHM and articulate into a UK Bachelor's top-up in the same discipline with credit transfer confirmed at enrolment. Enrol Now.
















