BA in Facility and Service Management
Course Overview
The BA in Facility and Service Management is a 36 months full honours (top-up routes available for holders of a Higher Diploma) LSHRM route at Bachelor (BA / BSc) standard that analyses students in facility and service management for hotel and resort work. Written in London and aligned with UK expectations set by the UKHospitality, Facilities Management Association and Royal Institution of Chartered Surveyors, the programme treats the hotel or resort as a live commercial environment where housekeeping, linen, maintenance and hotel property management must work together to deliver a consistent guest outcome. Students on the BA in Facility and Service Management work through structured modules that reflect the daily rhythm of a modern hotel property, and complete short applied tasks that link classroom learning to the working shape of a hospitality business in London and beyond.
By graduation you will be ready to hold graduate-level manager, department-head or trainee-general-manager positions across the UK and international hospitality sector. You will study through placement, dissertation and applied honours projects, and produce evidence of study that can be shown to UK employers across luxury hotel groups, London serviced apartments, resort properties and estate operators. The BA in Facility and Service Management also builds the soft-skill scaffolding that employers ask for, including structured written communication, guest-facing conduct, and a professional understanding of housekeeping management platforms, work-order software and inspection tools as they are used across the sector. LSHRM cohorts on the BA in Facility and Service Management typically include a mix of UK-based applicants, international students and working practitioners moving between roles, and the programme is planned so that classroom discussion, applied assessments and career preparation all reflect that broader industry context throughout the 36 months full honours (top-up routes available for holders of a Higher Diploma).
Key Features
- Aligned with UK sector expectations set by the UKHospitality and Institute of Workplace and Facilities Management
- Delivered across on-campus, online and distance-learning routes to suit London-based and international applicants
- Structured over a 36 months full honours (top-up routes available for holders of a Higher Diploma) study window at Bachelor (BA / BSc) standard
- Written by former hoteliers, housekeeping leaders and hospitality practitioners
- Applied assessments drawn from luxury hotel groups, London serviced apartments, resort properties and estate operators
- Placement, dissertation and applied honours projects that reflect real hotel and resort work
What You Will Learn
- Integrated facility and service management in a hotel
- SLA, KPI and vendor design for facility and cleaning teams
- Statutory compliance calendars and audit trails
- Sustainability threaded through facility and service planning
- Guest-service design informed by facility performance
- Cross-department coordination with rooms division and F and B
- Financial planning for facility and service functions
- Placement in a facility or service-management team
Who This Course Is For
- Applicants seeking a UK-referenced qualification in facility and service management
- International students strengthening their UK-referenced hospitality profile
- Undergraduate students seeking a full honours degree with placement
- School leavers seeking a full honours hospitality degree
- Higher Diploma graduates taking a top-up route into the BA in Facility and Service Management
Career Pathways
- Housekeeping Manager
- Head Housekeeper
- Assistant Housekeeper
- Room Attendant Supervisor
- Laundry Manager
- Graduate Management Trainee
- Trainee General Manager
The LSHRM careers service supports BA in Facility and Service Management students with CV, LinkedIn and interview coaching, structured mock interviews and introductions to London hotel groups, boutique properties, luxury operators, cluster hotels and the wider hospitality supply chain relevant to the Housekeeping & Property Management department. Graduates of the BA in Facility and Service Management also receive practical coaching on how to present LSHRM study on their CV, how to describe project evidence to hiring managers, and how to structure applications for both UK-based and international roles across luxury hotel groups, London serviced apartments, resort properties and estate operators.
Entry Requirements
- A-Levels (BBC or above) or IB (26+ points) or equivalent overseas qualifications
- A completed Higher Diploma or Advanced Diploma for top-up routes
- IELTS 6.0 overall (no band under 5.5) or equivalent English proficiency
- Personal statement outlining career objectives in the hospitality sector
- Two academic or professional references
Why Study at LSHRM
Every LSHRM programme is aligned with recognised UK professional bodies including the Institute of Hospitality, UKHospitality, HOSPA and the British Institute of Innkeeping, so graduates step into the sector with credible, industry-referenced study behind them.
Students on every LSHRM route are supported by dedicated career services covering CV, LinkedIn, interview coaching and introductions to London hotel groups, luxury resort operators, boutique brands and the wider hospitality supply chain.
For students on the BA in Facility and Service Management, LSHRM provides subject-specific tutor support in housekeeping & property management, clear articulation into further LSHRM study, and a dedicated point of contact inside the department to guide study choices, assessment planning and career direction across the 36 months full honours (top-up routes available for holders of a Higher Diploma) of the programme.
Apply for BA in Facility and Service Management
The BA in Facility and Service Management gives you a London-referenced, industry-aligned route into housekeeping & property management careers with a clean articulation into further LSHRM study. Applications for the BA in Facility and Service Management are reviewed on a rolling basis, and the LSHRM admissions team can guide you through document checks, English-language requirements and mode selection between online, on-campus and distance learning. Apply for your full LSHRM undergraduate hospitality degree. Enrol Now
