BA in Future Hospitality Systems
Course Overview
The BA in Future Hospitality Systems is a full three-year honours degree delivered by LSHRM with top-up routes for holders of a Higher Diploma. It explores emerging technology platforms shaping hospitality, from AI-enabled personalisation to Internet of Things sensors, contactless journeys and connected hotel architecture. The programme aligns with BCS, HOSPA, TechUK and Institute of Hospitality reference points.
By graduation you will have completed a placement inside a hospitality technology function and defended a capstone project on an emerging system, from AI concierge design to smart room automation, with full commercial and guest-experience analysis.
The three-year syllabus walks you through the emerging technology landscape shaping hospitality, from AI-supported personalisation and IoT sensor deployment to contactless journeys and connected hotel architecture. Year three centres on a capstone project defended in front of academic and industry panels, with an integrated placement year giving hands-on exposure to a live technology function.
Modules across the Future Hospitality Systems programme are delivered in short weekly units with practical activities anchored to real hotel workflows, and every intake sits within a wider LSHRM cohort that combines learners from London, the UK regions and international markets. Tutor contact hours are protected across each week, with dedicated office-hour slots and asynchronous forum support so that Future Hospitality Systems learners never lose momentum between modules.
On completion, Future Hospitality Systems learners can progress into the LSHRM MSc, moving from full honours undergraduate standard into executive postgraduate territory without repeating material. Every Future Hospitality Systems student is also supported by the LSHRM alumni network, which gathers hospitality professionals from London hotel groups, resort operators and hospitality technology firms across the UK and further afield.
Key Features
- Full BA honours syllabus with a placement year in industry
- BCS, HOSPA, TechUK and Institute of Hospitality references
- Modules on AI personalisation, IoT and connected hotels
- Capstone project on an emerging hospitality technology
- Systems architecture and data-flow mapping workshops
- Delivery online, on-campus and by distance learning
- Articulation into MSc programmes at LSHRM
- Full three-year undergraduate structure with placement integration
- Capstone project defended before academic and industry panels
- Guest lectures from London hospitality technology practitioners
- Access to LSHRM's wider Digital Hospitality and Technology community
What You Will Learn
- Map the architecture of a modern connected hotel from door lock to PMS
- Design an AI-supported guest personalisation model
- Specify IoT sensor programmes for energy and guest comfort
- Evaluate contactless check-in and mobile key deployments
- Interpret vendor roadmaps in hospitality technology stacks
- Build a commercial case for an emerging technology investment
- Handle guest data ethics, consent and UK GDPR obligations
- Present technology decisions to hospitality executive committees
- Handle vendor evaluation for booking, PMS and CRM platforms
- Support cyber security and privacy conversations at hotel level
- Handle integration architecture across guest-facing platforms
- Handle data ethics and consent for hospitality contexts
- Support technology change management in operational teams
- Handle future hospitality systems content in the context of hospitality platforms, data flows and connected hotel systems
- Handle future hospitality systems content with awareness of UK professional-body references
- Handle future hospitality systems content across on-campus, online and distance learning delivery modes
- Handle future hospitality systems content in the context of London hospitality employers
- Handle future hospitality systems content with cross-department awareness across a hotel property
- Handle future hospitality systems content in the context of career progression to the LSHRM MSc
Who This Course Is For
- A-level and IB students planning technology-led hospitality careers
- Higher Diploma holders topping up to an honours degree
- Working technology-curious hoteliers stepping into leadership
- International students preparing for UK hospitality technology roles
- Working technologists moving into hospitality technology careers
- International students planning UK hospitality technology placements
Career Pathways
- Hotel Systems Manager
- Hospitality Technology Consultant
- Smart Hotel Operations Manager
- Guest Experience Technology Lead
- Hospitality Automation Specialist
- Digital Marketing Manager
The LSHRM careers service supports Bachelor students through placement matching, portfolio building and technology-focused interview preparation, with introductions to London-based hospitality technology vendors and hotel groups.
Past LSHRM Bachelor graduates have moved into hotel systems, guest experience technology and digital transformation roles inside London hotel groups, hospitality technology vendors and international operators.
Entry Requirements
- A-Levels (BBC or above) or IB (26+ points) or equivalent overseas qualifications
- A completed Higher Diploma or Advanced Diploma for top-up routes
- IELTS 6.0 overall (no band under 5.5) or equivalent English proficiency
- Personal statement outlining career objectives in the hospitality sector
- Two academic or professional references
Why Study at LSHRM
LSHRM is the London School of Hotel and Resort Management - a specialist division of Harold International College of London focused on the operational and strategic disciplines that run modern hotels, resorts and integrated hospitality businesses.
Our curriculum is written by former hoteliers, revenue leaders, housekeeping directors and hospitality technologists, and delivered across on-campus, online and distance-learning routes to fit working professionals and international students alike.
The BA in Future Hospitality Systems is written with input from former hotel CIOs and HOSPA-linked practitioners, so it teaches the platforms and vendor conversations that are actually shaping the sector.
LSHRM's future systems content sits inside the wider Digital Hospitality and Technology department, so graduates leave with a broad view of automation, revenue analytics and marketing systems that connect to their technology focus.
Apply for BA in Future Hospitality Systems
Applications for the BA in Future Hospitality Systems open on rolling intakes, with dedicated top-up cycles for Higher Diploma holders. Apply for your full LSHRM undergraduate hospitality degree. The programme sits at full honours undergraduate standard and is delivered by an academic team that continues to advise the wider hospitality sector. Support is available throughout the Future Hospitality Systems programme from admissions to graduation, and every intake is supported by LSHRM course leaders and student services. Apply for your full LSHRM undergraduate hospitality degree with LSHRM admissions. Enrol Now
