MSc in Tourism Service Innovation
Course Overview
The MSc in Tourism Service Innovation is a Master programme within LSTITM's Tourism Business, Marketing & Operations portfolio, focused on research-informed executive practice in tourism service innovation for tourism business, marketing and operations. Delivered across a 12 to 18 months full postgraduate route duration band, the programme is aligned with UK tourism-sector standards referenced by UKHospitality and British Chambers of Commerce, and gives students structured, industry-referenced practice from the first week of study. Students explore executive practice in tourism service innovation through a mix of tutor-led seminars, case-based labs and applied projects drawn from real London tourism organisations.
By the end of the MSc in Tourism Service Innovation, students should be able to graduate as a research-informed executive able to lead tourism service innovation programmes and produce a dissertation on a chosen innovation question. The syllabus mixes applied case study, tutor-led coaching and structured assessment so learners graduate ready to contribute to real tourism teams across London and internationally. Assessment blends short written pieces, applied projects and structured peer review so students build a portfolio they can share with prospective employers as evidence of ready-to-work practice.
Students on the MSc in Tourism Service Innovation join a peer group drawn from destination operators, travel-agency chains, DMOs and international tourism boards, and are taught by tutors with prior operational and strategic tourism experience across the UK sector. Guest speakers from Institute of Travel and Tourism (ITT)-referenced organisations, London consultancies and tour operators contribute short masterclasses throughout the programme, giving students direct sight of live industry challenges and current recruitment expectations.
Key Features
- UK content referenced against Tourism Society and CIM executive practice
- Dissertation supervision from LSTITM service innovation specialists
- Modules on service innovation programmes and executive research methods
- Case notes from London tour operators, DMOs and OTAs
- Career sessions on senior tourism innovation roles
- Delivered across online, on-campus and distance-learning routes
What You Will Learn
- Lead tourism service innovation programmes at executive level
- Structure executive research questions in service innovation
- Coordinate dissertation-scale research on service innovation
- Apply CIM, Tourism Society and CMI innovation frameworks
- Draft executive briefs for tourism operators and boards
- Manage complex innovation programmes across product portfolios
- Coordinate industry consultation for the dissertation
- Present innovation findings to executive and academic audiences
- Support cross-functional decisions on service innovation
Who This Course Is For
- Bachelor graduates targeting tourism innovation leadership
- Senior practitioners with 5+ years experience seeking research-informed practice
- International applicants pursuing UK postgraduate tourism study
- Career changers into executive tourism innovation
- Working directors seeking a formal research qualification
Career Pathways
- Head of Tourism Service Innovation
- Tourism Innovation Director
- Tourism Corporate Development Manager
- Tourism Category Manager (senior)
- Head of Tourism Product
- Tourism Consultancy Partner
- Executive Director (Tourism Board)
- Tourism Programme Director
The LSTITM careers service supports every MSc in Tourism Service Innovation student with CV, LinkedIn and interview coaching, plus warm introductions to London tourism boards, tour operators, OTAs and airline partners actively hiring across these career pathways. Graduates of the MSc in Tourism Service Innovation are supported through an alumni network spanning UK destination management organisations, international tour operators and consultancy houses, giving early-career candidates a credible route into interviews and structured progression conversations with sector employers.
Entry Requirements
- A UK 2:2 (Lower Second Class) honours degree or overseas equivalent in any discipline
- Applicants without a first degree may be considered with 5+ years senior tourism experience
- IELTS 6.5 overall (no band under 6.0) or equivalent English proficiency
- A 500-word research statement on the applicant's chosen area of tourism specialisation
- Two academic or professional references and a short interview
Why Study at LSTITM
LSTITM is the London School of Tourism and International Travel Management , a specialist division of Harold International College of London focused on the destination, business, systems and strategic disciplines that shape modern global tourism. Students on the MSc in Tourism Service Innovation benefit from that specialist focus at every stage of study.
Every LSTITM programme is aligned with recognised UK tourism and marketing bodies including the Tourism Society, Institute of Travel and Tourism (ITT), ABTA, the Chartered Institute of Marketing and UKHospitality, so graduates step into the sector with credible, industry-referenced study behind them. Students on every LSTITM route are supported by dedicated career services covering CV, LinkedIn, interview coaching and introductions to London tourism boards, tour operators, OTAs, airline and hospitality partners.
Our curriculum is written by former destination directors, travel-industry technologists, tourism consultants and marketing leaders, and delivered across on-campus, online and distance-learning routes to fit working professionals and international students alike. LSTITM's articulation model means every Certificate and Diploma leads cleanly into an Advanced Diploma, Higher Diploma and full honours degree , with Master's routes for those aiming at consultancy, corporate development and executive tourism leadership.
Apply for MSc in Tourism Service Innovation
Applications for the MSc in Tourism Service Innovation are open across four intakes per year with rolling admissions for online and distance-learning candidates. Speak to an LSTITM admissions adviser about tuition, scholarship options and articulation into the next stage of the LSTITM tourism pathway. Advance into executive tourism leadership with LSTITM. Enrol Now.
