Advanced Diploma in Hospitality Operations Planning
Course Overview
The Advanced Diploma in Hospitality Operations Planning is a 12 to 15-month UK Level 5 senior-track qualification aligned with Institute of Hospitality, UKHospitality and Hospitality Professionals Association (HOSPA) planning standards. It is written for hospitality supervisors, assistant department heads and operations coordinators preparing for department-head roles that own daily and weekly planning across hotel, restaurant and multi-outlet businesses.
By graduation, students are drafting weekly and monthly operational plans, chairing planning meetings across departments, forecasting demand against events and seasonality, and delivering a capstone operations planning report for a live hospitality brief.
Key Features
- Level 5 curriculum benchmarked to Institute of Hospitality and HOSPA planning frameworks.
- Applied case studies from independent London hotels, luxury groups and multi-outlet operators.
- Live planning lab where students build a full quarter of operational plans across departments.
- Credit transfer confirmed in writing into UK Bachelor top-up programmes.
- Weekly one-to-one tutorials with programme tutors from working operations practice.
- Access to HOSPA and Institute of Hospitality student membership pathways.
- Capstone operations planning report written for a real hospitality brief.
What You Will Learn
- Draft weekly and monthly operational plans across front office, food and beverage and housekeeping.
- Forecast demand against events, seasons and market signals.
- Build staffing rotas that meet service standards and cost targets.
- Coordinate cross-departmental planning meetings with clear actions.
- Interpret occupancy, RevPAR, covers and event calendars for planning decisions.
- Manage supplier cycles, stock levels and pre-service preparation across sites.
- Handle contingency, escalation and crisis planning to Institute of Hospitality standards.
- Prepare planning reports and dashboards for area and general management.
Who This Course Is For
- Hospitality supervisors and assistant heads targeting department-head planning roles.
- Operations coordinators moving into cross-departmental planning leadership.
- Career changers from allied sectors entering hospitality operations.
- Working practitioners returning to structured study on operational planning.
- International applicants seeking a UK Level 5 credential in hospitality operations planning.
Career Pathways
- Hospitality Operations Manager
- Duty Manager
- Rooms Division Planning Lead
- F&B Planning Manager
- Multi-unit Operations Coordinator
- Assistant General Manager (Planning)
- Group Operations Coordinator
The LSCAHM careers service partners with London hotel groups, restaurant operators and multi-outlet businesses to open interviews for department-head planning roles, and runs at least one industry-careers day each year with named hospitality recruiters.
Entry Requirements
- A relevant Diploma (Level 4) in hospitality or business, a Foundation Year, or at least two years of relevant hospitality experience.
- GCSE English at grade 4/C and Mathematics at grade 4/C or equivalent.
- IELTS 6.0 overall (no band below 5.5) for non-native English speakers.
- One academic or professional reference from a manager or tutor.
- Applicants with a portfolio of planning documents, rotas or forecasting work are encouraged to include them.
Why Study at LSCAHM
The London School of Culinary Arts and Hospitality Management is a specialist division of Harold International College of London teaching in small, tutor-visible cohorts. LSCAHM reads culinary arts, hospitality management, tourism, events and food business as interlocking disciplines, so operations planners learn to align kitchen production, guest arrivals, event calendars and food supply.
Central London places Michelin-starred kitchens, luxury hotel groups, the Institute of Hospitality and HOSPA within a short tube ride of every classroom, and three parallel study modes let progressors and working practitioners complete the Advanced Diploma without leaving employment.
Apply for Advanced Diploma in Hospitality Operations Planning
Enrol on a UK Level 5 Advanced Diploma at LSCAHM. Credit transfer into Bachelor top-ups is confirmed in writing at enrolment, admissions responds within one working day, and your named programme tutor is confirmed before your first seminar. Enrol Now
















