Higher Diploma in Hospitality Technology Systems
Course Overview
The Higher Diploma in Hospitality Technology Systems is a UK Level 5 qualification running 15 to 18 months across on-campus, online and distance routes. It is aligned with Institute of Hospitality, HOSPA and UKHospitality reference practice for hospitality technology and articulates into a UK Bachelor's top-up.
By graduation you can configure and run a property management system, coordinate POS, distribution and CRM tools, produce operating dashboards and support a hotel or restaurant IT lead through daily operations and technology roll-outs.
Key Features
- Fifteen-to-eighteen-month Higher Diploma aligned with Institute of Hospitality practice.
- Property management system (PMS) modules using UK-standard workflow.
- POS, distribution and CRM modules benchmarked against HOSPA reference material.
- Data literacy and operating-dashboard practice.
- Live briefs from London hotel groups and restaurant operators.
- Named programme-tutor support from working hospitality IT practitioners.
- Confirmed credit transfer into a UK Bachelor's top-up.
What You Will Learn
- Configure and run a property management system for a hotel operation.
- Coordinate POS terminals, cover counts and end-of-day close.
- Manage distribution channels, OTA connectivity and rate parity.
- Support CRM and guest data management.
- Produce operating dashboards for revenue, cover and cost KPI.
- Coordinate technology rollouts with operating teams.
- Apply UK data protection guidance to guest data.
- Report to a general manager on daily technology performance.
Who This Course Is For
- Hotel front-office and revenue staff formalising IT responsibility.
- Restaurant supervisors moving into systems and reporting.
- IT support staff moving into hospitality technology.
- International hospitality graduates seeking a UK Level 5 credential.
Career Pathways
- Hospitality Technology Analyst
- PMS Administrator
- Revenue Systems Analyst
- Distribution Manager (Hotels)
- CRM Coordinator (Hospitality)
- Front Office Manager (Systems Lead)
- F&B Systems Analyst
The LSCAHM careers service runs at least one industry-careers day each academic year with London hotel groups, restaurant technology vendors and hospitality data teams, and refreshes hospitality technology content against Institute of Hospitality and HOSPA guidance.
Entry Requirements
- A relevant Diploma (Level 4), Advanced Diploma or comparable qualification.
- GCSE English at grade 4/C and Mathematics at grade 4/C or equivalent.
- IELTS 6.0 overall (no band below 5.5) for non-native English speakers.
- One academic or professional reference.
- Working professionals moving from hotel front-office, F&B or IT support roles into hospitality systems are welcomed.
Why Study at LSCAHM
The London School of Culinary Arts and Hospitality Management is a specialist division of Harold International College of London. LSCAHM teaches hospitality technology in the context of live service, so students understand how a systems decision affects a guest journey.
Central London places luxury hotel groups, hospitality technology vendors, the Institute of Hospitality and HOSPA within a short tube ride of every classroom.
Apply for Higher Diploma in Hospitality Technology Systems
Complete a Higher Diploma at LSCAHM and articulate into a UK Bachelor's top-up in the same discipline. Credit transfer for the Higher Diploma in Hospitality Technology Systems is confirmed at enrolment. Enrol Now.
