BA in Hospitality Innovation
Course Overview
The BA in Hospitality Innovation is offered by the London School of Hotel and Resort Management (LSHRM) as a full three-year Bachelor honours degree, with top-up routes for Higher Diploma holders covering hospitality innovation in the context of front office, guest handling and rooms-division operations. The curriculum is written to UK hospitality standards, referenced against the Institute of Hospitality and shaped by contributors with senior operating experience in central London hotels, cluster properties and international resort operators. Students combine tutor-led study with independent reading, applied tasks and reflective learning designed to translate directly into real hospitality workplaces.
On graduation from the BA in Hospitality Innovation you will be equipped to step into graduate-level roles across strategy, revenue, operations and business functions in modern hospitality organisations while contributing hospitality innovation expertise to front-of-house teams in London hotels and international resort brands across London and internationally. The programme is deliberately structured so that every module produces evidence you can show at interview, in a promotion case or as part of a portfolio for further LSHRM study.
Key Features
- Online, on-campus and distance-learning routes to suit UK-based and international applicants, with the same content and assessment across each mode
- Personal tutor feedback on every assessed task, along with rolling submission windows for working students
- Case material drawn from London hotel groups, resort operators and specialist duty management providers, giving your learning a strong industry accent
- Direct progression support from the LSHRM careers service into front-of-house teams in London hotels and international resort brands, including CV, LinkedIn and interview coaching
- Syllabus written to UK bachelor standards and referenced against the Institute of Hospitality, with module content shaped by working hospitality practitioners
- Coverage of hospitality innovation that sits neatly within LSHRM's Hotel Operations & Front Office teaching pathway and articulates cleanly into the next LSHRM level
- Applied tasks drawn from reception and guest cycle routines used across modern UK hospitality operations, delivered with tutor commentary and worked exemplars
What You Will Learn
- How hospitality innovation concepts sit within the daily rooms-division cycle, from pre-arrival planning through to overnight audit
- Standard operating procedures used across UK front office and duty management teams, with references to established sector practice
- Coordination between reception, reservations, concierge and housekeeping so that room readiness and guest experience remain aligned
- Application of hospitality innovation to the guest arrival, in-house and departure journey, with worked examples from central London properties
- Handling escalations, complaints and unusual guest requests to the standards expected by luxury and mid-market hotel brands
- Reporting, hand-over and shift-close routines that keep information flowing between day, evening and night teams in a hotel environment
- Use of hotel property management systems (PMS) and reservation tools in hospitality innovation contexts, including data entry, folio review and reporting
- GDPR, safeguarding and hotel safety awareness in a guest-facing role, with attention to reception-desk data handling
Who This Course Is For
- A-Level and IB school leavers targeting a UK hospitality honours degree
- Higher Diploma holders converting to full honours through the top-up route
- Career changers seeking a full undergraduate qualification
- International applicants preparing for a London-based Bachelor programme
- Family-business successors formalising their strategic sector knowledge
Career Pathways
- Duty Manager
- Concierge
- Reservations Manager
- Assistant Front Office Manager
- Guest Service Manager
- Night Manager
- Hospitality Team Leader
The LSHRM careers service supports every bachelor learner on the BA in Hospitality Innovation with CV writing, LinkedIn optimisation, interview coaching and mock assessment days, plus introductions to London hotel groups, resort operators and specialist boutique brands recruiting into front-of-house teams in London hotels and international resort brands. Graduates are also given structured guidance on progression into the next LSHRM stage where they wish to continue their studies.
Entry Requirements
- A-Levels (BBC or above) or IB (26+ points) or equivalent overseas qualifications
- A completed Higher Diploma or Advanced Diploma for top-up routes
- IELTS 6.0 overall (no band under 5.5) or equivalent English proficiency
- Personal statement outlining career objectives in the hospitality sector
- Two academic or professional references
Why Study at LSHRM
LSHRM is the London School of Hotel and Resort Management , a specialist division of Harold International College of London focused on the operational and strategic disciplines that run modern hotels, resorts and integrated hospitality businesses. Every LSHRM programme is aligned with recognised UK professional bodies including the Institute of Hospitality, UKHospitality, HOSPA and the British Institute of Innkeeping, so graduates step into the sector with credible, industry-referenced study behind them.
Our curriculum is written by former hoteliers, revenue leaders, housekeeping directors and hospitality technologists, and delivered across on-campus, online and distance-learning routes to fit working professionals and international students alike. Students on every LSHRM route are supported by dedicated career services covering CV, LinkedIn, interview coaching and introductions to London hotel groups, luxury resort operators, boutique brands and the wider hospitality supply chain. LSHRM's articulation model means every Certificate and Diploma leads cleanly into an Advanced Diploma, Higher Diploma and full honours degree , with Master's routes for those aiming at general management, executive and consultancy roles.
Apply for BA in Hospitality Innovation
Applications for the BA in Hospitality Innovation are open with September and January intakes across on-campus, online and distance routes, and the LSHRM admissions team is available to answer questions about the BA in Hospitality Innovation at every stage. Apply for your full LSHRM undergraduate hospitality degree and secure your place in the next intake of the BA in Hospitality Innovation. Enrol Now
















