BA in Hotel Crisis and Risk Management
Course Overview
Delivered over 36 months full honours (top-up routes available for holders of a Higher Diploma), the BA in Hotel Crisis and Risk Management is an LSHRM route into hotel crisis and risk management at operational and strategic level at Bachelor (BA / BSc) level. It sits within the LSHRM Hotel Operations & Front Office portfolio and is written by hospitality practitioners who have led equivalent work in London hotels, cluster properties and international resort operators. Alignment with Institute of Hospitality and UKHospitality keeps the material credible for UK employers.
By programme close, the BA in Hotel Crisis and Risk Management produces a graduate-ready hospitality professional with placement experience able to lead conversations on crisis response and insurance and legal interface, deploy insurance and claims processes and risk registers operationally, and interpret operational risk for hotel leadership.
Across the BA in Hotel Crisis and Risk Management, students also examine how hotel crisis and risk management at operational and strategic level interacts with wider hotel disciplines, including brand standards, guest experience and financial performance. Discussion sessions reference LSHRM tutors' careers in London hotel groups and international resort operators, and applied exercises draw on anonymised hotel case data. This grounding gives students confidence to translate learning into their own operating context, whether that is an independent hotel, a branded property or a resort setting. Assessment tasks reward evidence of applied thinking rather than rote knowledge, and tutors return detailed written feedback on each submission.
Key Features
- Applied assessments using anonymised hotel case data
- Content developed by former hoteliers, front office managers and rooms division managers active in London and international hospitality
- Duration of 36 months full honours (top-up routes available for holders of a Higher Diploma) across on-campus, online and distance-learning routes
- Career services access including CV, LinkedIn and interview coaching
- Balanced coverage of crisis response, insurance and legal interface and operational risk
- Practical exercises using insurance and claims processes, risk registers and industry-standard reporting suites
- Structured focus on business continuity plans in a hotel context
- Regular applied case exercises drawn from anonymised hotel data
- Peer discussion forums moderated by LSHRM tutors
What You Will Learn
- Author a hotel-level risk register with executive input
- Build business continuity plans for major disruption scenarios
- Run crisis-communications rehearsals with hotel teams
- Coordinate incident command with local authorities and brand offices
- Manage insurance and claims after property incidents
- Design guest and staff duty-of-care frameworks
- Report on risk and resilience to hotel executives
- Learn from incidents through structured after-action reviews
- Benchmark hotel crisis and risk management at operational and strategic level against London and international hotel peer groups
- Coach front-line teams through changes to hotel crisis and risk management at operational and strategic level
Who This Course Is For
- A-Level, IB and international school leavers targeting hospitality careers
- Higher Diploma graduates entering top-up honours routes
- Career changers pursuing a full UK hospitality degree
- International students seeking a UK-aligned Bachelor honours award
- Working hospitality staff studying alongside employment
Career Pathways
Bachelor graduates of the BA in Hotel Crisis and Risk Management enter graduate-ready and management-track roles such as:
- Deputy Hotel Manager
- Duty Manager
- Rooms Division Manager
- Hotel Coordinator
- Guest Relations Manager
- Reservations Manager
The LSHRM careers service supports Bachelor students throughout the degree with placement introductions, graduate-scheme applications, employer events with London hotel groups and international brand offices, and full CV, LinkedIn and interview coaching.
Alumni of the BA in Hotel Crisis and Risk Management also move into specialist and cross-functional roles adjacent to the core subject, including advisory, training and quality positions where a strong grasp of hotel crisis and risk management at operational and strategic level is a distinguishing factor. LSHRM's careers service maintains active links with London hotel groups, boutique operators, international brand offices and hospitality consultancies to keep this pipeline open for graduates from every intake.
Entry Requirements
- A-Levels (BBC or above) or IB (26+ points) or equivalent overseas qualifications
- A completed Higher Diploma or Advanced Diploma for top-up routes
- IELTS 6.0 overall (no band under 5.5) or equivalent English proficiency
- Personal statement outlining career objectives in the hospitality sector
- Two academic or professional references
Why Study at LSHRM
LSHRM is the London School of Hotel and Resort Management and a specialist division of Harold International College of London focused on the operational and strategic disciplines that run modern hotels, resorts and integrated hospitality businesses.
Our curriculum is written by former hoteliers, revenue leaders, housekeeping directors and hospitality technologists, and delivered across on-campus, online and distance-learning routes to fit working professionals and international students alike.
Apply for BA in Hotel Crisis and Risk Management
If you want to build your career around hotel crisis and risk management at operational and strategic level, the BA in Hotel Crisis and Risk Management is your route. Apply for your full LSHRM undergraduate hospitality degree. LSHRM accepts applications year-round for on-campus, online and distance students. Enrol Now
