BA in Hospitality Quality Management
Course Overview
The BA in Hospitality Quality Management is a full honours degree running 36 months (with top-up routes for Higher Diploma holders) in housekeeping & property management. LSHRM has designed the BA in Hospitality Quality Management to sit against benchmarks from Royal Institution of Chartered Surveyors (RICS), HOSPA and Chartered Institute of Building (CIOB), so applicants finish with graduate-level UK hospitality knowledge and industry references that is directly readable by UK hospitality employers. The programme blends short tutor-led sessions, self-paced material and practical scenario work, and remains focused on the specific vocabulary and workflows tied to hospitality quality management. Every unit sits inside a coherent progression map, so learners understand where each topic feeds into a live hotel, resort or hospitality-business setting.
By the end of the BA in Hospitality Quality Management you will step into graduate management schemes across UK hotel groups and resort operators with placement experience behind you. Assessment across the BA in Hospitality Quality Management is a mix of written work, applied case tasks and structured discussion, and graduates progress into the LSHRM MSc/MA postgraduate portfolio with a coherent record of study behind them. The programme is deliberately shaped to bridge from classroom to floor, so nothing you cover is theoretical without a workplace anchor, and the final review point produces a clear statement of your readiness for the next tier of hospitality practice.
Key Features
The BA in Hospitality Quality Management has been built around a compact set of headline features that make it distinct from generic hospitality study, and each one ties back to a live UK sector reference point.
- Focused study units on hospitality quality management systems and ISO-referenced practice rather than generic hospitality content
- Delivery across online, on-campus and distance-learning routes with the same assessment
- Dedicated tutor feedback, formative tasks and structured checkpoints across every module
- London-based case studies drawn from hotel, resort and integrated hospitality operations
- Clean articulation into the LSHRM MSc/MA postgraduate portfolio for continuing students
- Career-services support including CV, LinkedIn optimisation and interview coaching
- Written by former hoteliers, Chartered Institute of Building (CIOB)-referenced practitioners and hospitality technologists
What You Will Learn
Content on the BA in Hospitality Quality Management is structured around applied outcomes, so every learning objective ties back to something a hotel, resort or hospitality business will actually ask you to do at the Bachelor tier.
- applied practice in hospitality quality management systems and ISO-referenced practice
- documented UK-referenced routines directly tied to the BA in Hospitality Quality Management
- British Institute of Cleaning Science (BICSc) referenced hygiene standards
- chemical, dosing and colour-coded equipment protocols
- preventive maintenance and works-order scheduling with engineering
- sustainability KPIs including water, energy and single-use plastics
- housekeeping planning under high occupancy and event periods
- audit trails, deep-clean scheduling and asset registers
Who This Course Is For
The BA in Hospitality Quality Management suits a range of applicants across the UK and international hospitality market, and admissions advisers regularly enrol candidates from the following profiles.
- housekeeping and property staff building formal credentials
- cleaning supervisors moving into full management
- career changers entering hotel property operations
- facilities and estates staff cross-training into hospitality
- international applicants entering the UK cleaning-services sector
Career Pathways
Graduates of the BA in Hospitality Quality Management progress into a defined set of Bachelor-tier hospitality roles, including but not limited to the following job titles.
- Housekeeping Manager
- Head Housekeeper
- Assistant Housekeeper
- Room Attendant Supervisor
- Laundry Manager
- Linen Room Supervisor
- Property Operations Manager
The LSHRM careers service supports every BA in Hospitality Quality Management learner with CV writing, LinkedIn optimisation and interview coaching, along with introductions to London hotel groups, luxury resort operators and boutique brands recruiting at Bachelor level. Careers advisers work individually with BA in Hospitality Quality Management students to align applications with the roles that make the most sense for their background.
Entry Requirements
- A-Levels (BBC or above) or IB (26+ points) or equivalent overseas qualifications
- A completed Higher Diploma or Advanced Diploma for top-up routes
- IELTS 6.0 overall (no band under 5.5) or equivalent English proficiency
- Personal statement outlining career objectives linked to hospitality quality management and the wider hospitality sector
- Two academic or professional references
Why Study at LSHRM
Students on every LSHRM route are supported by dedicated career services covering CV, LinkedIn, interview coaching and introductions to London hotel groups, luxury resort operators, boutique brands and the wider hospitality supply chain.
LSHRM's articulation model means every Certificate and Diploma leads cleanly into an Advanced Diploma, Higher Diploma and full honours degree, with Master's routes for those aiming at general management, executive and consultancy roles. Students on the BA in Hospitality Quality Management benefit from this joined-up LSHRM model and progress with a documented, structured record of study that reads clearly to UK hospitality employers, international resort operators and specialist hospitality recruiters.
Apply for BA in Hospitality Quality Management
Enrolment for the BA in Hospitality Quality Management is live across LSHRM's three delivery routes and admissions advisers respond to applicants inside two working days. Apply for your full LSHRM undergraduate hospitality degree and start the BA in Hospitality Quality Management at the intake that fits your schedule. Reserve your place today and take the next credible step in your UK hospitality career. Enrol Now
















