BA in Hospitality Management Systems
Course Overview
LSHRM's BA in Hospitality Management Systems is a Bachelor (BA / BSc) qualification of 36 months full honours (top-up routes available for holders of a Higher Diploma). It equips students with the knowledge, vocabulary and practice tools that underpin hospitality management systems across hotel operations in hotel and resort settings, referencing UK bodies such as Institute of Hospitality, UKHospitality and British Institute of Innkeeping (BII) throughout.
Graduation from the BA in Hospitality Management Systems marks a shift into working life as a graduate-ready hospitality professional with placement experience, with practical fluency across PMS-centred operations and operational reporting, and hands-on familiarity with housekeeping mobile apps, central reservation systems and POS platforms.
Across the BA in Hospitality Management Systems, students also examine how hospitality management systems across hotel operations interacts with wider hotel disciplines, including brand standards, guest experience and financial performance. Discussion sessions reference LSHRM tutors' careers in London hotel groups and international resort operators, and applied exercises draw on anonymised hotel case data. This grounding gives students confidence to translate learning into their own operating context, whether that is an independent hotel, a branded property or a resort setting. Assessment tasks reward evidence of applied thinking rather than rote knowledge, and tutors return detailed written feedback on each submission.
Key Features
- Focus on hospitality management systems across hotel operations rather than generic hotel management theory
- Content developed by former hoteliers, front office managers and rooms division managers active in London and international hospitality
- Balanced coverage of PMS-centred operations, operational reporting and user configuration
- Structured articulation into LSHRM's next-level programmes
- Bachelor (BA / BSc) programme structured to industry-referenced standards from Institute of Hospitality and UKHospitality
- Career services access including CV, LinkedIn and interview coaching
- Structured focus on property management systems in a hotel context
- Regular applied case exercises drawn from anonymised hotel data
- Peer discussion forums moderated by LSHRM tutors
What You Will Learn
- Configure a modern PMS for hotel operations
- Integrate PMS, POS, CRS and CRM systems
- Design system selection criteria for hotel groups
- Build user roles and permission structures across systems
- Manage system data quality and master-data governance
- Design operational reports for front-office and housekeeping
- Support hotel teams through system upgrades and migrations
- Report management-system KPIs to hotel executives
- Prepare a short briefing on PMS-centred operations for hotel leadership
- Benchmark hospitality management systems across hotel operations against London and international hotel peer groups
Who This Course Is For
- A-Level, IB and international school leavers targeting hospitality careers
- Higher Diploma graduates entering top-up honours routes
- Career changers pursuing a full UK hospitality degree
- International students seeking a UK-aligned Bachelor honours award
- Working hospitality staff studying alongside employment
Career Pathways
Bachelor graduates of the BA in Hospitality Management Systems enter graduate-ready and management-track roles such as:
- Hotel Coordinator
- Hotel Operations Manager
- Night Manager
- Front Office Manager
- Rooms Division Manager
- Assistant Front Office Manager
The LSHRM careers service supports Bachelor students throughout the degree with placement introductions, graduate-scheme applications, employer events with London hotel groups and international brand offices, and full CV, LinkedIn and interview coaching.
Alumni of the BA in Hospitality Management Systems also move into specialist and cross-functional roles adjacent to the core subject, including advisory, training and quality positions where a strong grasp of hospitality management systems across hotel operations is a distinguishing factor. LSHRM's careers service maintains active links with London hotel groups, boutique operators, international brand offices and hospitality consultancies to keep this pipeline open for graduates from every intake.
Entry Requirements
- A-Levels (BBC or above) or IB (26+ points) or equivalent overseas qualifications
- A completed Higher Diploma or Advanced Diploma for top-up routes
- IELTS 6.0 overall (no band under 5.5) or equivalent English proficiency
- Personal statement outlining career objectives in the hospitality sector
- Two academic or professional references
Why Study at LSHRM
LSHRM is the London School of Hotel and Resort Management and a specialist division of Harold International College of London focused on the operational and strategic disciplines that run modern hotels, resorts and integrated hospitality businesses.
Students on every LSHRM route are supported by dedicated career services covering CV, LinkedIn, interview coaching and introductions to London hotel groups, luxury resort operators, boutique brands and the wider hospitality supply chain.
Studying at LSHRM also means access to a specialist library of hospitality case studies, tutor-led webinars and applied assessments tied to real hotel scenarios. Students working through the BA in Hospitality Management Systems join a cohort with peers already employed in hotels and resorts, which enriches discussion and creates a working network that often lasts long after graduation.
Apply for BA in Hospitality Management Systems
The BA in Hospitality Management Systems offers a clear pathway into hospitality management systems across hotel operations. Apply for your full LSHRM undergraduate hospitality degree. Applications are handled by the LSHRM admissions team on a rolling basis across all three delivery modes. Enrol Now
