BA in Luxury Hotel and Resort Management
Course Overview
The BA in Luxury Hotel and Resort Management is a three-year honours degree delivered by LSHRM. It develops the operational, commercial and service-design disciplines needed to lead luxury hotels and resorts, from five-star city hotels to remote resort estates. The programme aligns with Institute of Hospitality, HOSPA, CMI and UKHospitality references and includes a luxury placement year.
By graduation you will have completed a luxury property placement and defended a capstone project on luxury guest experience, luxury operations or luxury commercial strategy.
The three-year syllabus walks you through the disciplines of luxury hotel and resort leadership, from service choreography and preference libraries to luxury commercial performance and brand stewardship. Year three centres on a defended capstone project, with an integrated placement year giving hands-on exposure to a luxury property.
Modules across the Luxury Hotel and Resort Management programme are delivered in short weekly units with practical activities anchored to real hotel workflows, and every intake sits within a wider LSHRM cohort that combines learners from London, the UK regions and international markets. Tutor contact hours are protected across each week, with dedicated office-hour slots and asynchronous forum support so that Luxury Hotel and Resort Management learners never lose momentum between modules.
On completion, Luxury Hotel and Resort Management learners can progress into the LSHRM MSc, moving from full honours undergraduate standard into executive postgraduate territory without repeating material. Every Luxury Hotel and Resort Management student is also supported by the LSHRM alumni network, which gathers hospitality professionals from London hotel groups, resort operators and hospitality technology firms across the UK and further afield.
Key Features
- Full BA honours syllabus with a luxury property placement
- Institute of Hospitality, HOSPA, CMI and UKHospitality references
- Luxury service standards and design workshops
- Resort operations case studies including remote estates
- Capstone luxury project defence
- Delivery online, on-campus and by distance learning
- Articulation into MSc programmes at LSHRM
- Full three-year undergraduate structure with placement integration
- Defended capstone project before academic and industry panels
- Guest lectures from London luxury hoteliers
- Access to LSHRM's wider luxury hospitality community
What You Will Learn
- Translate luxury service standards into daily operating routines
- Coordinate five-star departments including butler and concierge
- Manage commercial performance in a luxury property
- Support luxury brand audits and mystery shopper programmes
- Structure repeat guest programmes and preference libraries
- Interpret luxury market data for positioning decisions
- Manage cross-functional projects across resort estates
- Present luxury operations content to ownership groups
- Handle luxury brand audit responses at property level
- Support luxury refurbishment programmes at property level
- Handle luxury guest complaints in structured written correspondence
- Coordinate luxury supplier arrangements at property level
- Handle luxury cluster reporting cycles
- Handle luxury hotel and resort management content in the context of daily hotel operations, front office rhythm and duty leadership
- Handle luxury hotel and resort management content with awareness of UK professional-body references
- Handle luxury hotel and resort management content across on-campus, online and distance learning delivery modes
- Handle luxury hotel and resort management content in the context of London hospitality employers
- Handle luxury hotel and resort management content with cross-department awareness across a hotel property
- Handle luxury hotel and resort management content in the context of career progression to the LSHRM MSc
Who This Course Is For
- A-level and IB students planning luxury hospitality careers
- Higher Diploma holders topping up to an honours degree
- Working luxury hoteliers moving into leadership
- International students preparing for UK luxury placements
- Working luxury hoteliers moving into leadership tracks
- International students planning UK luxury property placements
Career Pathways
- Resort Manager
- Guest Relations Manager
- Deputy Hotel Manager
- Hotel Operations Manager
- Guest Experience Manager
- Guest Service Manager
The LSHRM careers service supports Bachelor students with luxury property placements, standards-based interview drills and introductions to Mayfair and Knightsbridge hotels and international luxury resort groups.
Past LSHRM Bachelor graduates have progressed into deputy hotel manager, guest relations manager and guest experience manager posts inside Mayfair and Knightsbridge properties, with several supported into resort general manager tracks at international luxury operators.
Entry Requirements
- A-Levels (BBC or above) or IB (26+ points) or equivalent overseas qualifications
- A completed Higher Diploma or Advanced Diploma for top-up routes
- IELTS 6.0 overall (no band under 5.5) or equivalent English proficiency
- Personal statement outlining career objectives in the hospitality sector
- Two academic or professional references
Why Study at LSHRM
LSHRM is the London School of Hotel and Resort Management - a specialist division of Harold International College of London focused on the operational and strategic disciplines that run modern hotels, resorts and integrated hospitality businesses.
Our curriculum is written by former hoteliers, revenue leaders, housekeeping directors and hospitality technologists, and delivered across on-campus, online and distance-learning routes to fit working professionals and international students alike.
The BA is written with input from former general managers of central London five-star hotels and international resort operators, so it reflects real luxury standards.
LSHRM's luxury content sits inside the wider Hotel Operations and Front Office department, so graduates leave with strong front-of-house grounding alongside their luxury specialism.
Apply for BA in Luxury Hotel and Resort Management
Applications for the BA in Luxury Hotel and Resort Management open on rolling intakes, with dedicated top-up cycles for Higher Diploma holders. Apply for your full LSHRM undergraduate hospitality degree. The programme sits at full honours undergraduate standard and is delivered by an academic team that continues to advise the wider hospitality sector. Support is available throughout the Luxury Hotel and Resort Management programme from admissions to graduation, and every intake is supported by LSHRM course leaders and student services. Apply for your full LSHRM undergraduate hospitality degree with LSHRM admissions. Enrol Now
