Higher Diploma in Hospitality Digital Marketing — Higher Diploma at London School of Hotel and Resort Management

Higher Diploma in Hospitality Digital Marketing


Course Overview

The Higher Diploma in Hospitality Digital Marketing is a UK Level 5+ articulation programme of 15 to 18 months delivered by LSHRM. It develops the department-head marketing skills needed inside hotel groups, covering paid channels, content strategy, direct-booking programmes and marketing analytics. The programme is aligned with CIM, IDM, HOSPA and Institute of Hospitality references.

By graduation you will be able to lead a hospitality digital marketing plan, coordinate paid and organic channels, run direct-booking programmes and interpret marketing analytics for executive committees.

The fifteen to eighteen month curriculum walks you through department head hospitality digital marketing, from paid channels and content strategy to direct-booking programmes and analytics. Assessment blends a marketing plan draft, a paid channel case study, a direct-booking programme brief and a department head presentation to a mock hotel executive committee.

Modules across the Hospitality Digital Marketing programme are delivered in short weekly units with practical activities anchored to real hotel workflows, and every intake sits within a wider LSHRM cohort that combines learners from London, the UK regions and international markets. Tutor contact hours are protected across each week, with dedicated office-hour slots and asynchronous forum support so that Hospitality Digital Marketing learners never lose momentum between modules.

On completion, Hospitality Digital Marketing learners can progress into the LSHRM Bachelor top-up, moving from department head articulation (UK Level 5+) standard into full honours undergraduate territory without repeating material. Every Hospitality Digital Marketing student is also supported by the LSHRM alumni network, which gathers hospitality professionals from London hotel groups, resort operators and hospitality technology firms across the UK and further afield.

Key Features

  • Level 5+ hospitality digital marketing syllabus
  • CIM, IDM, HOSPA and Institute of Hospitality references
  • Paid channel and content strategy workshops
  • Direct-booking programme modules
  • Marketing analytics workshops
  • Online, on-campus and distance-learning delivery
  • Articulation into Bachelor top-up routes
  • Marketing plan draft assessment with tutor feedback
  • Paid channel case study
  • Direct-booking programme brief with tutor review
  • Department head presentation to a mock hotel executive committee

What You Will Learn

  • Lead a hospitality digital marketing plan across channels
  • Coordinate paid and organic marketing for hotels
  • Run direct-booking programmes for a hotel group
  • Interpret marketing analytics for executive committees
  • Handle brand, CRM and paid media integration
  • Manage third-party agencies and internal designers
  • Handle SEO for hotel property and brand pages
  • Interpret channel mix in the context of revenue targets
  • Handle paid search and social campaigns at portfolio level
  • Handle content strategy across hotel brand properties
  • Handle direct-booking incentive programmes
  • Handle marketing analytics at department head level
  • Handle agency governance from the hotel side
  • Handle hospitality digital marketing content in the context of resort commercial planning, brand strategy and business development
  • Handle hospitality digital marketing content with awareness of UK professional-body references
  • Handle hospitality digital marketing content across on-campus, online and distance learning delivery modes
  • Handle hospitality digital marketing content in the context of London hospitality employers
  • Handle hospitality digital marketing content with cross-department awareness across a hotel property
  • Handle hospitality digital marketing content in the context of career progression to the LSHRM Bachelor top-up

Who This Course Is For

  • Digital marketing coordinators targeting head-of-marketing roles
  • Sales and marketing managers moving into digital leadership
  • LSHRM Advanced Diploma holders progressing to Level 5+ study
  • International hospitality marketers preparing for UK leadership
  • Digital marketing consultants formalising department head credentials
  • International hospitality marketers preparing for UK department head roles

Career Pathways

  • Digital Marketing Manager
  • Hospitality Marketing Manager
  • Brand Manager
  • Sales and Marketing Manager
  • CRM Manager
  • E-Commerce Manager

LSHRM careers advisors coach Higher Diploma students through department head marketing CV drafting, portfolio interview drills and introductions to London hotel marketing teams and agencies.

Past LSHRM Higher Diploma students have progressed into digital marketing manager, hospitality marketing manager and CRM manager posts inside London hotel groups and hospitality marketing agencies, with several supported into cluster marketing tracks.

Entry Requirements

  • A completed Advanced Diploma or equivalent Level 5 hospitality qualification
  • Alternatively, 3+ years of supervisory hospitality experience with a portfolio statement
  • IELTS 6.0 or equivalent English proficiency for international applicants
  • Two academic or professional references
  • Interview with the LSHRM admissions team

Why Study at LSHRM

LSHRM is the London School of Hotel and Resort Management - a specialist division of Harold International College of London focused on the operational and strategic disciplines that run modern hotels, resorts and integrated hospitality businesses.

Our curriculum is written by former hoteliers, revenue leaders, housekeeping directors and hospitality technologists, and delivered across on-campus, online and distance-learning routes to fit working professionals and international students alike.

The Higher Diploma is authored by former marketing directors from UK hotel groups, so the syllabus reflects the boardroom marketing conversations happening in the sector.

LSHRM's digital marketing content sits inside the wider Resort and Business Management department, so learners see brand, revenue and sales content that gives marketing work its commercial context.

Apply for Higher Diploma in Hospitality Digital Marketing

Applications for the Higher Diploma in Hospitality Digital Marketing open on rolling intakes. Complete your operational-to-managerial articulation with LSHRM admissions. The programme sits at department head articulation (UK Level 5+) standard and is delivered by an academic team that continues to advise the wider hospitality sector. Support is available throughout the Hospitality Digital Marketing programme from admissions to graduation, and every intake is supported by LSHRM course leaders and student services. Complete your operational-to-managerial articulation with LSHRM with LSHRM admissions. Enrol Now

Frequently asked questions.

Common questions about Higher Diploma in Hospitality Digital Marketing.

The Higher Diploma in Hospitality Digital Marketing runs for 15 to 18 months as a UK Level 5+ articulation qualification, available online, via distance learning or on-campus at LSHRM in London.

The Higher Diploma in Hospitality Digital Marketing is available fully online, on-campus and via distance learning, blending live tutorials with campaign case work.

Yes. The Higher Diploma in Hospitality Digital Marketing is aligned with CIM, IDM and HOSPA, giving graduates a credible industry-referenced qualification.

Applicants need a completed Advanced Diploma or 3+ years supervisory hospitality experience with a portfolio statement, IELTS 6.0 for international applicants and an interview.

Fees for the Higher Diploma in Hospitality Digital Marketing depend on delivery mode. LSHRM offers instalment plans and self-funding guidance for UK and international students.