MSc in AI in Hospitality Management
Course Overview
LSHRM's MSc in AI in Hospitality Management is a postgraduate Master's degree running 12 to 18 months full postgraduate, built around AI in hospitality management, strategy and organisational adoption and aligned with HOSPA, BCS, the Institute of Hospitality and the Institute of Data and Marketing.
By graduation, students are ready to publish on the systems and routines discussed on the programme, and to speak the working language of hospitality systems, hotel technology and digital hospitality operations.
The MSc in AI in Hospitality Management sequences its learning around applied hospitality problems rather than abstract theory. Learners encounter case material, live datasets and property walk-throughs, so the study experience mirrors the pace and language of hospitality systems, hotel technology and digital hospitality operations. Each assessment is written to reflect a task a working manager would recognise, not a purely academic exercise.
Key Features
- postgraduate Master's degree running 12 to 18 months full postgraduate
- Curriculum aligned with HOSPA, BCS, the Institute of Hospitality and the Institute of Data and Marketing
- Content anchored in the working practice of hospitality systems, hotel technology and digital hospitality operations
- Applied focus on AI in hospitality management, strategy and organisational adoption
- Assessments based on applied hospitality briefs, not just written exams
- Career support with tailored CV, LinkedIn and interview coaching
- Tutor group sizes kept small for meaningful cohort discussion
- Dedicated tutor Q&A time on AI in hospitality management, strategy and organisational adoption
- Practical assessment briefs anchored in AI in hospitality management, strategy and organisational adoption
What You Will Learn
- Working with AI concierge design
- Working with workforce AI displacement planning
- Working with predictive occupancy modelling
- Working with AI ethics in guest data
- Working with hotel data-lake architecture
- Working with vendor and build decisions
- Working with AI adoption roadmaps
- Working with AI performance measurement
- Communicating outcomes across hospitality systems, hotel technology and digital hospitality operations
- Translating classroom routines into on-property practice
- Applying UK-aligned standards on AI in hospitality management, strategy and organisational adoption day-to-day
Who This Course Is For
- career-changers with 5+ years of senior industry experience
- existing managers targeting executive, board and consultancy careers
- international graduates seeking a specialist UK postgraduate route
- professionals moving into research-informed hospitality strategy
- Working practitioners looking to sharpen their vocabulary in AI in hospitality management, strategy and organisational adoption
- Candidates preparing for interviews at London hotel groups and international operators
Career Pathways
- Hotel Data Scientist
- Reservations Systems Specialist
- Revenue Systems Analyst
- Hospitality Data Analyst
- Hotel Systems Manager
- E-Commerce Manager
- Distribution Manager
Careers coaching for Master's programme students includes tailored CV clinics, LinkedIn positioning, mock interviews and employer connections aligned with hospitality systems, hotel technology and digital hospitality operations.
Graduates of the MSc in AI in Hospitality Management typically progress into roles across London boutique hotels, international hotel groups, integrated resort operators, luxury lifestyle brands, cluster hotels and independent city hotels. The LSHRM careers team runs employer events, industry meetups and one-to-one sessions to help learners position their experience against real vacancies in hospitality systems, hotel technology and digital hospitality operations, and to build a job-search plan that reflects the pace and language of the sector. Alumni often move between operator groups over the first few years of their careers, and the LSHRM network stays available for career-move conversations long after graduation.
Entry Requirements
- A UK 2:2 (Lower Second Class) honours degree or overseas equivalent in any discipline
- Applicants without a first degree may be considered with 5+ years of senior hospitality experience
- IELTS 6.5 overall (no band under 6.0) or equivalent English proficiency
- A 500-word research statement covering the applicant's chosen area of hospitality specialisation
- Two academic or professional references and a short interview
Why Study at LSHRM
LSHRM is a specialist division of Harold International College of London, focused entirely on the operational and strategic disciplines that keep modern hotels, resorts and integrated hospitality businesses running. Every LSHRM programme is aligned with recognised UK professional bodies including the Institute of Hospitality, UKHospitality, HOSPA and the British Institute of Innkeeping, so graduates step into interviews with credible, industry-referenced study behind them.
The curriculum is authored by former hoteliers, revenue directors and hospitality technology leaders, and can be taken on-campus in London, online or by distance learning to suit working schedules. Students on every LSHRM route are also supported by a dedicated careers service covering CV, LinkedIn, interview coaching and introductions to London hotel groups and international operators.
LSHRM's award ladder connects every level of study, so learners can move from Certificate through Diploma, Advanced Diploma, Higher Diploma and Bachelor, with Master's routes for candidates targeting executive and board-level roles.
Apply for MSc in AI in Hospitality Management
Ready to move into the practice covered by the MSc in AI in Hospitality Management? Applications open on a rolling basis and the admissions team responds within a working week. Advance into executive hospitality leadership with LSHRM with LSHRM. Enrol Now
