MSc in Hospitality Risk and Crisis Management
Course Overview
Delivered over 12 to 18 months full postgraduate, the MSc in Hospitality Risk and Crisis Management is a postgraduate Master's degree that centres on hospitality risk and crisis management at postgraduate level, ERM and executive incident response. The curriculum is aligned with UKHospitality, the Institute of Hospitality, HOSPA and the Chartered Management Institute and framed around front-office, rooms-division and guest-facing operations in London and international hotels.
By the end of the MSc in Hospitality Risk and Crisis Management, students can consult on the routines it covers and translate the classroom material into everyday hotel and resort practice.
Every teaching block in the MSc in Hospitality Risk and Crisis Management is paired with a practical brief, so students leave with worked artefacts such as reports, plans and presentations that map directly onto the deliverables hiring managers ask about in front-office, rooms-division and guest-facing operations in London and international hotels. Tutor feedback is delivered in the same format managers give in the field, which helps students build a working professional voice.
Key Features
- postgraduate Master's degree running 12 to 18 months full postgraduate
- Curriculum aligned with UKHospitality, the Institute of Hospitality, HOSPA and the Chartered Management Institute
- Content anchored in the working practice of front-office, rooms-division and guest-facing operations in London and international hotels
- Applied focus on hospitality risk and crisis management at postgraduate level, ERM and executive incident response
- Case studies drawn from London hotels, cluster brands and resort operators
- Tutor group sizes kept small for meaningful cohort discussion
- Assessments based on applied hospitality briefs, not just written exams
- Structured milestone reviews across the 12 to 18 months full postgraduate
- Optional employer-facing capstone task
What You Will Learn
- Working with business-continuity and DR planning
- Working with brand-reputation risk
- Working with cyber and data-breach response
- Working with crisis leadership at executive level
- Working with enterprise risk management (ERM) frameworks
- Working with regulatory and compliance scanning
- Working with board-level risk reporting
- Working with insurance and loss-recovery
- Working with senior colleagues to prioritise projects in front-office, rooms-division and guest-facing operations in London and international hotels
- Communicating outcomes across front-office, rooms-division and guest-facing operations in London and international hotels
- Translating classroom routines into on-property practice
Who This Course Is For
- career-changers with 5+ years of senior industry experience
- professionals moving into research-informed hospitality strategy
- international graduates seeking a specialist UK postgraduate route
- senior hospitality practitioners moving into general-manager territory
- Working practitioners looking to sharpen their vocabulary in hospitality risk and crisis management at postgraduate level, ERM and executive incident response
- Candidates preparing for interviews at London hotel groups and international operators
Career Pathways
- Guest Service Manager
- Guest Relations Manager
- Reservations Manager
- Hospitality Policy Advisor
- Head of Hospitality Consulting
- Rooms Division Manager
- Business Consultant
LSHRM's careers team supports students on the MSc in Hospitality Risk and Crisis Management with structured CV and LinkedIn reviews, interview preparation and warm introductions to employers in front-office, rooms-division and guest-facing operations in London and international hotels.
Graduates of the MSc in Hospitality Risk and Crisis Management typically progress into roles across London boutique hotels, international hotel groups, integrated resort operators, luxury lifestyle brands, cluster hotels and independent city hotels. The LSHRM careers team runs employer events, industry meetups and one-to-one sessions to help learners position their experience against real vacancies in front-office, rooms-division and guest-facing operations in London and international hotels, and to build a job-search plan that reflects the pace and language of the sector. Alumni often move between operator groups over the first few years of their careers, and the LSHRM network stays available for career-move conversations long after graduation.
Entry Requirements
- A UK 2:2 (Lower Second Class) honours degree or overseas equivalent in any discipline
- Applicants without a first degree may be considered with 5+ years of senior hospitality experience
- IELTS 6.5 overall (no band under 6.0) or equivalent English proficiency
- A 500-word research statement covering the applicant's chosen area of hospitality specialisation
- Two academic or professional references and a short interview
Why Study at LSHRM
LSHRM is a specialist division of Harold International College of London, focused entirely on the operational and strategic disciplines that keep modern hotels, resorts and integrated hospitality businesses running. Programmes are aligned with UK professional bodies such as the Institute of Hospitality, HOSPA, UKHospitality and BICSc, giving graduates a recognisable frame of reference when they meet employers in London and internationally.
The curriculum is authored by former hoteliers, revenue directors and hospitality technology leaders, and can be taken on-campus in London, online or by distance learning to suit working schedules. Students on every LSHRM route are also supported by a dedicated careers service covering CV, LinkedIn, interview coaching and introductions to London hotel groups and international operators.
LSHRM's articulation model means each Certificate and Diploma leads cleanly into an Advanced Diploma, Higher Diploma and full honours degree, with Master's routes reserved for those aiming at general management, executive and consultancy roles.
Apply for MSc in Hospitality Risk and Crisis Management
Applications are open for the MSc in Hospitality Risk and Crisis Management on a rolling basis, with intakes across on-campus, online and distance-learning routes. Advance into executive hospitality leadership with LSHRM with LSHRM. Enrol Now
















