MSc in Hospitality Systems Engineering

Course Overview

The MSc in Hospitality Systems Engineering is a 12 to 18-month research-informed Master's programme that prepares the study of hospitality systems engineering within hospitality systems, distribution and data-informed operations. Delivered by the London School of Hotel and Resort Management (LSHRM), a specialist division of Harold International College of London, the programme is written to UK sector standards and referenced against the Institute of Hospitality and the HOSPA. Students engage with structured learning materials, tutor-led sessions and applied assessments that mirror the demands placed on revenue teams, distribution partners and hotel technology providers in a modern operating environment.

By completion of the MSc in Hospitality Systems Engineering you will be prepared to operate at executive, corporate and consultancy level, contributing research-informed decisions to boards and senior leadership teams, applying knowledge of hospitality systems engineering directly to the daily rhythm of revenue teams, distribution partners and hotel technology providers. Graduates leave with a portfolio of applied work, a defined progression pathway into the next LSHRM stage and the confidence to contribute meaningfully to a UK hospitality employer from day one.

Key Features

• Direct progression support from the LSHRM careers service into revenue teams, distribution partners and hotel technology providers, including CV, LinkedIn and interview coaching
• Syllabus written to UK master standards and referenced against the Institute of Hospitality, with module content shaped by working hospitality practitioners
• Coverage of hospitality systems engineering that sits neatly within LSHRM's Digital Hospitality & Technology teaching pathway and articulates cleanly into the next LSHRM level
• Applied tasks drawn from PMS and RMS routines used across modern UK hospitality operations, delivered with tutor commentary and worked exemplars
• Alignment with HOSPA and BCS, The Chartered Institute for IT sector frameworks where credible, so your study sits within a recognised professional context
• Online, on-campus and distance-learning routes to suit UK-based and international applicants, with the same content and assessment across each mode
• Personal tutor feedback on every assessed task, along with rolling submission windows for working students

What You Will Learn

• Techniques for translating hospitality systems engineering outputs into decisions non-technical stakeholders can act on quickly
• How hospitality systems engineering sits within modern hotel technology stacks, connecting property, revenue, distribution and CRM layers
• Property management, revenue management and distribution system fundamentals used across UK hospitality operations
• Data flows between PMS, RMS, CRM and channel-management platforms and how those flows shape commercial performance
• Application of hospitality systems engineering to guest-journey personalisation and to commercial decisions taken at revenue meetings
• Reporting, dashboards, KPI trees and briefing packs prepared for revenue managers and commercial directors
• Cybersecurity, GDPR and PCI-DSS awareness in a hotel technology context, including staff training routines
• Vendor management, integration and system-configuration routines within hospitality systems engineering, including change control and release management

Who This Course Is For

• Bachelor's graduates progressing into executive hospitality careers
• Senior hospitality practitioners moving into corporate and consulting roles
• Career changers with 5+ years of leadership experience in adjacent sectors
• International applicants preparing for postgraduate study in London
• Owner-operators building executive-level portfolios

Career Pathways

• CRM Manager
• Hospitality Technology Consultant
• E-Commerce Manager
• Booking Platform Manager
• Hotel Data Scientist
• Guest Experience Technology Lead
• Smart Hotel Operations Manager

The LSHRM careers service supports every master learner on the MSc in Hospitality Systems Engineering with CV writing, LinkedIn optimisation, interview coaching and mock assessment days, plus introductions to London hotel groups, resort operators and specialist boutique brands recruiting into revenue teams, distribution partners and hotel technology providers. Graduates are also given structured guidance on progression into the next LSHRM stage where they wish to continue their studies.

Entry Requirements

• A UK 2:2 (Lower Second Class) honours degree or overseas equivalent in any discipline
• Applicants without a first degree may be considered with 5+ years of senior hospitality experience
• IELTS 6.5 overall (no band under 6.0) or equivalent English proficiency
• A 500-word research statement covering the applicant's chosen area of hospitality specialisation
• Two academic or professional references and a short interview

Why Study at LSHRM

LSHRM is the London School of Hotel and Resort Management , a specialist division of Harold International College of London focused on the operational and strategic disciplines that run modern hotels, resorts and integrated hospitality businesses. Every LSHRM programme is aligned with recognised UK professional bodies including the Institute of Hospitality, UKHospitality, HOSPA and the British Institute of Innkeeping, so graduates step into the sector with credible, industry-referenced study behind them.

Our curriculum is written by former hoteliers, revenue leaders, housekeeping directors and hospitality technologists, and delivered across on-campus, online and distance-learning routes to fit working professionals and international students alike. Students on every LSHRM route are supported by dedicated career services covering CV, LinkedIn, interview coaching and introductions to London hotel groups, luxury resort operators, boutique brands and the wider hospitality supply chain. LSHRM's articulation model means every Certificate and Diploma leads cleanly into an Advanced Diploma, Higher Diploma and full honours degree , with Master's routes for those aiming at general management, executive and consultancy roles.

Apply for MSc in Hospitality Systems Engineering

Applications for the MSc in Hospitality Systems Engineering are open with two annual intakes and a supervised dissertation stage, and the LSHRM admissions team is available to answer questions about the MSc in Hospitality Systems Engineering at every stage. Advance into executive hospitality leadership with LSHRM and secure your place in the next intake of the MSc in Hospitality Systems Engineering. Enrol Now