MA in Housekeeping and Operations Strategy
Course Overview
The MA in Housekeeping and Operations Strategy is a UK Level 7 postgraduate degree running one year full-time or two years part-time. Aligned with Institute of Hospitality and HOSPA standards, it treats housekeeping as a strategic operations function integrated with rooms division, sustainability, procurement and workforce planning.
By graduation you will be running housekeeping strategy for a hotel or group, designing operational SLAs, negotiating contract and in-house workforce models, and delivering a dissertation, capstone or sponsor project for a hotel or residential operator.
Key Features
- Level 7 senior-practice modules aligned with Institute of Hospitality and HOSPA benchmarks.
- Executive labs on rooms cycle management, sustainability and workforce planning.
- Sponsor projects from London hotel groups and residential operators.
- Supervision by practising executive housekeepers and rooms division directors.
- Dissertation, capstone or consulting brief options.
- Three parallel modes for full-time, part-time and distance MA candidates.
What You Will Learn
- Design housekeeping strategy from linen chain to public-area lifecycle.
- Read productivity, minutes-per-room and SLA metrics.
- Direct sustainable procurement of amenities, textiles and cleaning chemistry.
- Lead in-house versus contract-labour decisions.
- Coordinate housekeeping with front office, engineering and F&B.
- Deliver Health and Safety compliance under UK frameworks.
- Present operations strategy to executive teams and owners.
- Complete a Level 7 dissertation or sponsor consulting project.
Who This Course Is For
- Executive housekeepers moving into rooms division director roles.
- Rooms division managers formalising a UK Level 7 credential.
- Operations directors integrating housekeeping with hotel strategy.
- Residential and service-apartment operators leading housekeeping teams.
Career Pathways
- Executive Housekeeper
- Rooms Division Manager
- Hotel Manager
- Duty Manager (senior track)
- Resort Manager
- Cluster Revenue Manager (operations-facing)
- Guest Relations Manager (operations-facing)
The LSCAHM careers service links MA in Housekeeping and Operations Strategy graduates with luxury hotels, serviced apartment groups, residential operators and hospitality consultancies operating from London.
Entry Requirements
- A UK Bachelor's degree (2:2 or above) or equivalent international qualification in a relevant discipline.
- IELTS 6.5 overall (no band below 6.0) for non-native English speakers.
- Applicants without a Bachelor's degree but with 5+ years of senior housekeeping or operations experience are considered on portfolio.
- One academic and one professional reference.
- A 500-word research proposal or professional practice statement.
Why Study at LSCAHM
LSCAHM is a specialist division of Harold International College of London teaching in small, tutor-visible cohorts, with rooms, F&B and culinary functions taught together across the postgraduate portfolio.
Central London places the Institute of Hospitality, HOSPA and the head offices of major hotel groups within a short tube ride of every classroom, so MA case studies mirror the operations senior candidates will run.
Apply for MA in Housekeeping and Operations Strategy
Applications for the MA in Housekeeping and Operations Strategy open across the year. Enrol on an LSCAHM Master's programme, dissertation, capstone or sponsor project supervised by practising chefs, hoteliers, event directors and industry executives. Enrol Now
