BA in Tourism Experience Innovation
Course Overview
The BA in Tourism Experience Innovation is a full honours-level LSTITM degree preparing graduates to lead experience innovation across modern tourism. Delivered over three years with top-up routes for Higher Diploma holders, this degree sits within the Travel Systems and Global Tourism department and is aligned with practice referenced by IATA, BCS, the Tourism Society and the Chartered Institute of Marketing. Students work through modules on experience mapping, digital experience design, guest journey orchestration, service platform architecture and applied research, culminating in a supervised placement and a final-year project.
By graduation, students can build and defend a tourism experience innovation plan, orchestrate a guest journey across digital and physical touchpoints, design service platform experiences at leadership-ready depth and lead a small experience workstream through a live seasonal calendar.
Key Features
- Three-year honours curriculum aligned to UK tourism experience innovation practice
- Content referenced against IATA, BCS, Tourism Society and CIM standards
- Placement year with UK OTAs, airlines or destination technology providers
- Structured guest journey orchestration templates used across LSTITM
- Applied research project supervised by LSTITM academic tutors
- Progression route into LSTITM's MSc in Tourism Industry Innovation and other Master's
- Career mentoring with London experience design leads and tourism tech directors
Every feature on the BA in Tourism Experience Innovation is scaffolded so that Higher Diploma holders and direct-entry undergraduates can move from articulation-level knowledge to full honours-level experience leadership. Tutors bring live UK OTA and airline experience programmes so learners see how experience innovation actually reaches a product decision at graduate depth. Assessment blends portfolio work with observed experience facilitation across the full year.
What You Will Learn
- Building and defending a tourism experience innovation plan
- Orchestrating guest journeys across digital and physical touchpoints
- Designing service platform experiences at graduate depth
- Leading a small experience workstream through a live seasonal calendar
- Applying IATA and BCS practice in tourism experience work
- Handling stakeholder priorities across product, technology and operations
- Preparing evidence packs suitable for tourism experience investment cases
- Running applied research with sound ethics and reporting standards
Skills are practised through structured experience maps, guest journey orchestrations, service platform designs and applied research projects drawn from live UK cases. Each learner leaves the BA with a portfolio of graduate-level experience artefacts and a supervised final-year project ready for postgraduate study or graduate-level tourism experience roles across London tourism technology employers.
Who This Course Is For
- Higher Diploma holders taking a full BA top-up route in experience innovation
- School and college leavers entering directly on A-Levels or IB equivalents
- International applicants building a full UK honours qualification in tourism experience innovation
- Career changers moving into tourism from experience design in adjacent sectors
The BA in Tourism Experience Innovation welcomes LSTITM Higher Diploma holders taking a top-up route, school and college leavers entering directly and international applicants building a full UK honours qualification in tourism experience innovation for their graduate interviews across London tourism technology employers and international OTAs alike. Career changers from adjacent experience design roles take this BA to acquire tourism-specific applied evidence and complete a placement year with a UK airline or OTA.
Career Pathways
- Tourism Experience Innovation Officer
- Tourism Guest Journey Manager
- Service Platform Designer (Tourism)
- Tourism Digital Product Manager
- Tourism Experience Consultant (Graduate)
- Travel Technology Specialist
- Tourism CX Manager
- OTA Product Manager
LSTITM's careers service supports BA graduates with graduate CVs, experience portfolio guidance and introductions to London OTAs, airline product teams and destination technology providers recruiting graduate-level experience innovation talent.
Entry Requirements
- A-Levels (BBC or above) or IB (26+ points) or overseas equivalents
- A completed Higher Diploma or Advanced Diploma for top-up routes
- IELTS 6.0 overall (no band under 5.5) or equivalent English proficiency
- Personal statement outlining career objectives in the tourism and travel sector
- Two academic or professional references
Why Study at LSTITM
LSTITM is the London School of Tourism and International Travel Management, a specialist division of Harold International College of London focused on the destination, business, systems and strategic disciplines that shape modern global tourism. Every LSTITM programme is aligned with recognised UK tourism and marketing bodies including the Tourism Society, the Institute of Travel and Tourism, ABTA, the Chartered Institute of Marketing and UKHospitality, so graduates step into the sector with credible, industry-referenced study behind them.
Our curriculum is written by former destination directors, travel-industry technologists, tourism consultants and marketing leaders, and delivered across on-campus, online and distance-learning routes to fit working professionals and international students. LSTITM's articulation model means every Certificate and Diploma leads cleanly into an Advanced Diploma, Higher Diploma and full honours degree, with Master's routes for those aiming at consultancy, corporate development and executive tourism leadership.
Apply for BA in Tourism Experience Innovation
Applications for the BA in Tourism Experience Innovation open through UCAS-style routes with direct entry for Higher Diploma holders. Submit A-Level or IB evidence, a personal statement, references and English-language proof through the LSTITM portal. Apply for your full LSTITM undergraduate tourism degree. Enrol Now
















