MSc in Tourism Experience Design
Course Overview
The MSc in Tourism Experience Design is a 12 to 18-month postgraduate LSTITM programme that develops research-informed executive capability in tourism experience design across destination journeys, attractions, cruise brands, hotel groups and travel-technology platforms. Designed for senior tourism practitioners and career-progression candidates targeting executive experience director, chief experience officer, head of visitor journey and consulting partner positions, the MSc is delivered on-campus, online or by distance learning across a rolling annual intake schedule for both UK and international candidates. The syllabus is aligned with Tourism Society, Chartered Institute of Marketing (CIM), Institute of Hospitality, UKHospitality and BCS practitioner references, and includes a supervised dissertation.
By graduation you will be able to lead a research-informed experience-design project, contribute to an executive-level experience strategy at operator or DMO level, publish a supervised dissertation, and present research-based recommendations to a chief executive or experience board.
The MSc is delivered through structured lectures, seminars, applied research modules and a supervised dissertation, with a UK-referenced reading list, tutor-led feedback on every submission and a small cohort designed to keep discussion rigorous and executive-facing throughout.
Key Features
- Postgraduate syllabus co-designed by former experience directors and destination consultants
- Alignment with Tourism Society, CIM, Institute of Hospitality, UKHospitality and BCS references
- Structured research training and supervised dissertation on a UK-relevant experience topic
- Guided reading from ABTA, ITT, WTTC and UKHospitality on tourism experience practice
- Structured induction to executive experience frameworks, service journeys and board-level readouts
- Practical exercises writing experience strategies, dissertation chapters and board updates
- Coaching on presenting research-informed experience options to a chief executive
- Structured modules on sustainability, safeguarding, ethical experience research and inclusive design
- LSTITM careers workshops on executive experience roles and consulting-partner tracks
What You Will Learn
- Lead a research-informed experience-design project at operator or DMO level
- Contribute to an executive-level experience strategy at tourism board or brand level
- Publish a supervised dissertation on a UK-relevant experience topic
- Read an experience performance dashboard for a UK tourism programme
- Contribute to a business case for an executive experience intervention
- Follow sustainability, GDPR, ethical research and inclusive-design principles
- Support a supplier or partner conversation on shared experience goals
- Draft an executive readout summarising experience research and next steps
- Present research-informed experience options to a chief executive or board
Who This Course Is For
- Bachelor holders progressing into executive-track experience design practice
- Senior tourism practitioners moving into chief experience officer tracks
- International students seeking a UK postgraduate experience-design qualification
- Career changers holding a first degree and 5+ years of senior tourism experience
- Working consultants formalising their experience-design executive portfolio
Career Pathways
- Head of Experience (Tourism)
- Customer Experience Director (Travel)
- Tourism Product Manager (experience, senior)
- Tourism Consultancy Partner (experience)
- Destination Experience Director
- Cultural Tourism Manager (senior)
- Tourism Programme Director (experience)
- Executive Director (Tourism Board, experience)
- Tourism Research Director (experience)
LSTITM's careers service supports MSc students with executive CV writing, LinkedIn coaching, board-interview preparation and salary negotiation, plus warm introductions to London and regional DMOs, cultural attractions, cruise brands, hotel groups and travel-brand consultancies recruiting into executive experience roles. Weekly workshops include portfolio reviews of the experience strategies, dissertation chapters and board updates you produce during the MSc.
Entry Requirements
- A UK 2:2 (Lower Second Class) honours degree or overseas equivalent in any discipline
- Applicants without a first degree may be considered with 5+ years senior tourism experience
- IELTS 6.5 overall (no band under 6.0) or equivalent English proficiency
- A 500-word research statement on the applicant's chosen area of tourism specialisation
- Two academic or professional references and a short interview
Why Study at LSTITM
LSTITM is the London School of Tourism and International Travel Management, a specialist division of Harold International College of London focused on the destination, business, systems and strategic disciplines shaping modern global tourism. Every LSTITM programme is aligned with recognised UK bodies including the Tourism Society, ITT, ABTA, CIM, CMI, WTTC, Institute of Hospitality and UKHospitality, giving MSc graduates a credible reference base for their next executive experience application in a competitive UK market.
MSc students learn from former experience directors, destination consultants and consulting partners, in a research-informed curriculum with a supervised dissertation and a specialist tourism careers service that supports every executive application cycle with named coaches and warm introductions to LSTITM alumni across UK tourism.
Apply for MSc in Tourism Experience Design
Advance into executive experience design with the LSTITM MSc in Tourism Experience Design, delivered by a specialist London school for tourism and international travel management with a research-informed executive experience focus at its core and a strong UK sector reference base. You will graduate with an executive-grade portfolio of strategies, dissertation research, executive readouts and board updates built on real UK tourism-sector case material, ready to bring to interviews with chief executives at London and regional DMOs, attractions, cruise brands and travel-brand consultancies. Advance into executive tourism leadership with LSTITM. Enrol Now.
















